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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews
Call Service Center (866) 906-6238

1,191 Reviews of DCH Kay Honda - Service Center

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April 05, 2024

I tell you what…. . the new ability to text back and forth with the service mgr was awesome…. Very efficient….. More

by jimfrostick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

DCH Kay Honda responded

Jim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 05, 2024

The customer service is overall satisfactory and the mechanics do quality repair work. I’m pleased with going here. More

by CHRIS872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

DCH Kay Honda responded

Chris, Thanks for sharing your thoughts about your experience with DCH Kay Honda. Joseph and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

April 05, 2024

The entire staff is professional, courteous and efficient in handling my auto service needs. They are equipped with the best technology in communicating needed repairs and scheduling appointments. Tiffany w More

by MTRUSCOTT
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our service team, and we look forward to working with you again. Ken Kallok Service Director

April 05, 2024

I arrived at 7am and was promptly greeted by Joe. Car was serviced and picked up by 1:30pm. It was a very pleasant experience. More

by daumack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

DCH Kay Honda responded

Thank you! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 05, 2024

I sat there from 0730-1030ish to find out that I needed a new brake light that was not in stock at a cost of about $900. I left with only one brake light, bought a brake light online for $75 installed myself More

by njrosec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ken Kallok Service Director

April 04, 2024

Great service with friendly competent people. Never had a problem anytime with this dealership, and this is my 3rd Honda being service at Kay Honda. More

by RSPRODC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parr, technician, excellent
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Apr 04, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 04, 2024

All went well, except that they forgot that I get free oil changes. Was credited. More

by SALB1829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 04, 2024

The service performed was timely, efficient, and cost effective. Joe Bunder was polite and extremely professional. More

by UKLEJEUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

DCH Kay Honda responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 03, 2024

Friendly professional knowledgeable. Top notch A credit to the Honda corporation but not high pressure More

by SLWINGTEE
Recommend Dealer
Yes
Employees Worked With
Nader Awad
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Apr 03, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 03, 2024

Amazing! On an otherwise damp, dreary, cold rainy day Joe was still able to give me that warm fuzzy feeling the moment I entered the dealership. Joe is the co More

by tbonczyk
Recommend Dealer
Yes
Employees Worked With
Joe Budner 5
Report | Print
Apr 04, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Ken Kallok Service Director

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