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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews
Call Service Center (866) 906-6238

1,191 Reviews of DCH Kay Honda - Service Center

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April 06, 2024

I’ve been coming there for several years now. Even though I live only 2 miles from the Coast now Lester Glen Honda. Years ago dissatisfied with Coast, Last week I was disappointed with Lester Gle More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The tech that checked my car. Not sure of his name
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Apr 06, 2024 -

DCH Kay Honda responded

Jeff, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany and our team met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 06, 2024

The wait for my car was unusually long this time. I don't know ow why. Justin did check the status for me several times. Even offered me half his sandwich while I was waiting! So kind More

by Amagmom
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
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Apr 08, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 06, 2024

Joe promptly greeted me, and my car was serviced and ready as promised. It was a thoroughly enjoyable experience and valued service. Thank you! More

by MARGIEMONTSERRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

DCH Kay Honda responded

Margie, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 06, 2024

Excellent staff and service at this Honda dealership. Service was performed fast and was informed every step of the way. More

by Ritbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

DCH Kay Honda responded

Thank you! Joseph and our service appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 06, 2024

Very easy, fast and pleasant ! I really do recommend the services at DCH Kay Honda! More

by MARDESGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 08, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jacob and our team, and we look forward to working with you again. Ken Kallok Service Director

April 06, 2024

I take my car to the dealership to get serviced. The staff is friendly and polite. I do miss the shuttle, it was convenient since service can take a few hours. More

by kflo120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Apr 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 06, 2024

They work quickly and give accurate advice as far as car care. They also try to make sure I can get the best price possible. More

by XNORMAN104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 06, 2024

Experience was great from start to finish. Truck was done on time and price was what was estimated More

by NZARRIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Apr 08, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

April 06, 2024

I'm never turned away, especially in my hour of need. I appreciate when Tiffany can look out for me. More

by CFOWLER429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

DCH Kay Honda responded

It's great to hear that Tiffany was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

April 05, 2024

Pleasant atmosphere. Professional staff. Would have liked to see a few more accord models. Service staff very helpful More

by Taffy2622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Radice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Morrison
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Apr 06, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Dave,Michael, and Paul were able to help, and we hope to see you again! Ken Kallok Service Director

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