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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,193 Reviews
Call Service Center (866) 906-6238

1,193 Reviews of DCH Kay Honda - Service Center

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June 17, 2024

I’ve had good positive experiences with this dealership when I’ve gotten particular service reps. Tiffany is very good. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Furslew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tkeya Grimes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany and our team met your expectations. Thank you for choosing DCH Kay Honda; we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

June 13, 2024

Joe Budner is great. I’ve been dealing with him for 20 years. He has always been giving me the best care. Others have been very helpful as well. Love dealing with DCH Hon More

by ECZEPIZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene
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Jun 14, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Joe here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

June 03, 2024

I dropped my car off with a problem. The service rep took all the information down. When I got my car back it was running like it was brand new. They did a excellent job More

by cegrundmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

June 01, 2024

Very efficient service center. Smooth process. Nice people and the coffee is good. I wouldn’t mind if they didn’t play country music though. More

by Georgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
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Jun 02, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

June 01, 2024

So far things are good, I am waiting to see if repairs last that were done More

by DONNNE44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haniel Morales
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Jun 02, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

May 31, 2024

Did an excellent job from start to finish a kept me up to date with the progress of my car . More

by KINGHARRIS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

May 31, 2024

Very professional but outgoing and friendly. Keeps you informed on what is happening and the length of time it should take. More

by PATEA247
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

May 31, 2024

Everything was handlers professionally and efficiently amd back to me early and free of charge More

by DRJIKAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

May 31, 2024

My service rep was great. Friendly, informative and kept me in the loop the entire time I was there. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

May 30, 2024

Great customer service. Mickey has been a great help trying to get the part I need More

by ozzie756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with Mickey here at DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

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