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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews
Call Service Center (866) 906-6238

1,191 Reviews of DCH Kay Honda - Service Center

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April 18, 2024

Everyone is courteous, pleasant and professional. They keep you updated at all times. Bathrooms clean too.. More

by jmazurek2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

April 18, 2024

Very nice and work presentable. Made me feel at easy and made sure the job is taking care of first thing in the morning More

by KURTSTEWART80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

DCH Kay Honda responded

Thank you for your very kind review, Kurt. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 18, 2024

This Honda offers exceptional service and the staff is always kind, pleasant, and helpful! Thank You! More

by nikolas1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan and Jacob
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Apr 18, 2024 -

DCH Kay Honda responded

Thank you, Nikolas! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda! Ken Kallok Service Director

April 18, 2024

The atmosphere st the dealership is professional and also Tiffany Wessel. I was very satisfied. More

by pattyscotty1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

DCH Kay Honda responded

We are very happy to hear that Tiffany provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 18, 2024

Courteous, professional, friendly and quick service. Tiffany kept me updated on progress of my vehicle and made sure everything was working properly. More

by GEEROD27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tiffany met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 18, 2024

Overall I had a very positive experience, however since then I did leave an important message and no one returned my call More

by billhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 18, 2024

Service was done in a timely manner and work done was explained to me. I asked questions and they were answered. More

by LINUBY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bryce, Chris Shearin
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Apr 18, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 18, 2024

Great service always keeping me informed on the service and updated on time scheduling during the tepair More

by CARKEEKLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 18, 2024

I had an appointment for a quick check of brake pads. Two and one half hours later my car was looked at. Why schedule an appointment? More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
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Apr 21, 2024 -

DCH Kay Honda responded

Bob, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

April 17, 2024

The salesman and buying process was excellent and the finance and delivery managers were great too More

by LLEWTHUN55
Recommend Dealer
Yes
Employees Worked With
Eric Morgenstern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

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