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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews
Call Service Center (866) 906-6238

1,191 Reviews of DCH Kay Honda - Service Center

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April 19, 2024

Tiffany was great and quick and assisted me with a ride share to get to work and pick me up from work. She assisted me with a smile the whole entire time More

by JDEJESUS3077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 19, 2024

The service is excellent. Mr. Justine explained each service I requested. He gave me a ride (uber) also new for me. More

by Sqr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 19, 2024

Hit and miss depending on who you get. Also it seems I have to leave the car all the time waiting for a tech?? More

by NICKMARIINELLO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

DCH Kay Honda responded

Nick, We appreciate your business. We'd like to know more about your visit and where you feel we can improve. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ken Kallok Service Director

April 19, 2024

DCH Honda really cares about their customers. Their service department is exceptional. I trust my vehicles service to a great team More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

DCH Kay Honda responded

Bernie, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Ken Kallok Service Director

April 18, 2024

I have been going to this service center for years and I am always pleased. More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Obeirne
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Apr 18, 2024 -

DCH Kay Honda responded

Gio, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

April 18, 2024

Service was impeccable, prompt, and professional. Justin is an absolute legend- Smart, efficient and friendly. More

by fetes-letters0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear Justin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 18, 2024

Stephanie's service was efficient and knowledgeable. The check in process went very well, and as promised, she stayed in touch with me on the service concerns. I've been customer at DCH Kay Honda for ye More

by kc456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Stephanie was able to help, and we hope to see you again! Ken Kallok Service Director

April 18, 2024

Professional and responsive, we’ve depended on DCH Kay for years across multiple vehicles. Service is excellent. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

April 18, 2024

I was so pleased with the service I got from them. they are extremely helpful and extremely polite. More

by Mohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Mohamed, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

April 18, 2024

I felt completely welcomed, very personable and professional. Thank you because truly over the years More

by deborsh.willis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Armondo, the online rep.& John's manager
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Apr 21, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

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