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This rating includes all service center reviews, with more weight given to recent reviews.
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1,191 Reviews of DCH Kay Honda - Service Center
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April 26, 2024
It was terrible communication. Got calls from 2 different people yo drop of vehicle on different dates. I took off to drop of vehicle last Thursday. Ans then again got call to Got calls from 2 different people yo drop of vehicle on different dates. I took off to drop of vehicle last Thursday. Ans then again got call to take vehicle and come back. There was no apology. Instead justin was extremely arrogant, disrespectful and blaming us for it. He knew exact issue what happened but never accepted and put blame on us. Worst experience ever. I would be skeptical To use service again. More
by Rahulkshah66
Verified CustomerEmployees Worked With
April 26, 2024
Ken Kallock and Tiffany Wessel are assets to your company… I had some issues… they both listened to my complaints and they went above and beyond to make it right. I thanked them both for putting a sm company… I had some issues… they both listened to my complaints and they went above and beyond to make it right. I thanked them both for putting a smile back on my face. More
by Sdix35
Employees Worked With
Other Employees :
Ken Kallock, 5 stars, Mike Lyttle
April 25, 2024
It’s clean, employees are very helpful. Easy to schedule service. Variety of drinks. Vending machine Easy to schedule service. Variety of drinks. Vending machine More
by CROSS1M
April 25, 2024
Great service. Justin was very accommodating and got my car looked at the same day. Very happy with staff and service Justin was very accommodating and got my car looked at the same day. Very happy with staff and service More
by Sivlow
Employees Worked With
April 25, 2024
Staff was really nice to work with. However 3 hours for a oil change and light bulb is not right. The long wait was that the shop had no oil for my car and had to order it local. Also w However 3 hours for a oil change and light bulb is not right. The long wait was that the shop had no oil for my car and had to order it local. Also when I got home was short changed of $10.00 from the coupon. made this appointment 1 week in advance More
by SWHITEHEAD_2000
Employees Worked With
Dylan Bryce
April 25, 2024
The team was incredibly helpful throughout the entire process! Definitely would use them again for future purchases! process! Definitely would use them again for future purchases! More
by MURPHY.ANNA16
April 25, 2024
Good work done in a timely fashion with good communication by service person who was efficient and considerate. communication by service person who was efficient and considerate. More
by GARY.SIKORA
Employees Worked With
April 24, 2024
Expensive but they did a good job. Repair cost more than car worth. Thanks for taking rock out of caliper Repair cost more than car worth. Thanks for taking rock out of caliper More
by richardomalley
April 24, 2024
Good service center . Been coming here since 1987. Even if I didn’t buy my car there Been coming here since 1987. Even if I didn’t buy my car there More
by IMCFO
Employees Worked With
April 22, 2024
The service department was great and the service was quick and easy. Very helpful with questions I had. quick and easy. Very helpful with questions I had. More
by DLEGG1018
Employees Worked With
