Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews
Call Service Center (866) 906-6238

1,191 Reviews of DCH Kay Honda - Service Center

Sort by
April 30, 2024

I have been coming to this dealer for many years I am pleased with their work people are honest helpful and respectful More

by NEGRA2960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

April 30, 2024

Tiffany us so nice person and she helped me out with my car getting fixed More

by Maricela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear that Tiffany was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

April 30, 2024

I always bring my car in for service and it’s always a pleasure, great staff. More

by Mikkij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Report | Print
May 01, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

April 29, 2024

Friendly customer service and qualified technicians. The wait is not bad for a dealership service center as they finish most of my jobs before 3 if I drop off by 9:30. More

by JYLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Report | Print
Apr 29, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

April 29, 2024

Awesome and accommodating. It was a pleasure doing business with Tiffany. She handled all my needs with an approachable attitude and many phone calls from me. I wish every bus More

by JONILAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Oliveras
Report | Print
Apr 30, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words for Tiffany and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 28, 2024

No falling direccion and changing 45 dollar for oil change i have lifetime oil change never paid for oil change before More

by Cesar Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

DCH Kay Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 27, 2024

They were very helpful and knowledgeable of the problem at hand. They fixed the problem and recommended future work. More

by keith.lest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Keith, and we look forward to working with you again. Ken Kallok Service Director

April 27, 2024

Good service so coprative everyone they explain how is the service process and solve the issue and our work done . Thanks More

by Jayavanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 27, 2024

I found my positive battery terminal cover up on my windshield stuck between my wiper blades and the hood. I don’t have anything really bad to say. the people were nice. More

by LouisP765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

DCH Kay Honda responded

Thank you for bringing this to our attention, Louis, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Kallok Service Director

April 26, 2024

I’ve taken my car in for service quite often and am always pleased at the outcome. Everyone is professional but vey courteous. More

by MikkiJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Kind
Report | Print
Apr 28, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

1
...
12
13
14
...
120