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This rating includes all service center reviews, with more weight given to recent reviews.
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1,191 Reviews of DCH Kay Honda - Service Center
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March 31, 2019
Service appt Excellent friendly fast service came in and was out of the dealer within an hour. Very helpful with my issue of a blown tire. No complaints Excellent friendly fast service came in and was out of the dealer within an hour. Very helpful with my issue of a blown tire. No complaints More
by Brett M
Employees Worked With
Mike Lyttle, Emily Esposito
March 30, 2019
Excellent service Scheduling my service was easy. The service rep I met with was very nice. My appt. was scheduled at 9:30 and I was done by 10. Good service experien Scheduling my service was easy. The service rep I met with was very nice. My appt. was scheduled at 9:30 and I was done by 10. Good service experience all around. More
by tonyg819
Employees Worked With
March 30, 2019
Honda service As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thin As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thing at the right moment. More
by Bpg13
Employees Worked With
Other Employees :
Pat Connelly, Ramon Rosius
March 28, 2019
EXCELLENT SERVICE — EASILY ACCESSIBLE I had to have a minor repair done to the Certified Pre-Owned Accord Coupe I just bought, and honestly, DCH Kay Honda went all out to make sure that th I had to have a minor repair done to the Certified Pre-Owned Accord Coupe I just bought, and honestly, DCH Kay Honda went all out to make sure that the job was done promptly and properly, and did everything they could, I think, to minimize any inconvenience to me. I really appreciate the friendliness and professionalism of every employee I encountered — especially Darlene Kramer, whose easy accessibility and prompt responses made the entire transaction go smoothly. More
by Pamela Valentine
Employees Worked With
Darlene Kramer
March 27, 2019
Service advisor, Tiffany Wessel was friendly and knowledgeable. She applied applicable coupons available. The work was done in a timely manor. she kept me advisor, Tiffany Wessel was friendly and knowledgeable. She applied applicable coupons available. The work was done in a timely manor. she kept me informed of progress during the waiting. More
by Calvertjacssr
Employees Worked With
March 26, 2019
Welcoming, Comfortable and Clean, Great Coffee Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my s Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my service as well as time it will take. Waiting area clean, comfortable, with great coffee. Always satisfied with the service. More
by Judy L
Employees Worked With
March 25, 2019
Very Happy with the Honda Service Dept in West Long Branch N I took my car in for service since my air conditioning was not working. I was initially told on the phone that they do not have loaners, but when I c I took my car in for service since my air conditioning was not working. I was initially told on the phone that they do not have loaners, but when I checked in they transported me to Enterprise and paid for a rental vehicle for me. Everyone was very nice an pleasant and answered all my questions when they called about my vehicle. My vehicle was still under warranty More
by MaryD
Employees Worked With
did not get the names of anyone, but I was their at 8 am in the morning. The shuttle person was extremely nice too. He stayed at Enterprise until he was sure I was able to get a car
March 24, 2019
Great Service Department I had great visit to the service department. Mickey took care of the car and got me back out on the road quickly. The service center is neat and cl I had great visit to the service department. Mickey took care of the car and got me back out on the road quickly. The service center is neat and clean and the waiting space is also nice. Free Wi-Fi, of course. (Who wouldn't?) More
by JimC
Employees Worked With
March 23, 2019
Always professional and helpful I'm always happy with my experience at DCH Kay Honda. The service department is professional, answers any questions and keeps my 2001 Accord running I'm always happy with my experience at DCH Kay Honda. The service department is professional, answers any questions and keeps my 2001 Accord running well! More
by Honda Happy
Employees Worked With
Jim A.
March 22, 2019
Pleasant and efficient My car was in for ac recall. Had any needed maintenance done also. Work done quickly and I was kept informed the whole time. Would definitely recom My car was in for ac recall. Had any needed maintenance done also. Work done quickly and I was kept informed the whole time. Would definitely recommend! More
by MBS
Employees Worked With
