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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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July 27, 2019

Very professional and friendly The entire staff couldn't have been more professional. Always helpful, made me feel comfortable, Most impressive because of the volume that the staff More

by Jpnessmith113!
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

DCH Kay Honda responded

Reading reviews like yours couldn't make us happier! Thanks for the kind words about our staff, and we're glad that you felt comfortable at our dealership. We hope to help you out again!

July 27, 2019

Great service dept Always have great service here. Quick too. Went in for oil change and they found that I needed new breaks. They fixed them and within 3 hours. More

by Dawnbeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Hughes
Jul 29, 2019 -

DCH Kay Honda responded

Thanks for leaving us a positive review! We're always happy to provide quick and professional service for our customers! Let us know how we can help you in the future!

July 24, 2019

Tune up for summer roadtrip Our Odyssey has 129,000 miles. I asked for DCH Service to go over the car in advance of our road trip. I appreciate the reassurance knowing Honda prof More

by AF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene in Service is great too.
Jul 25, 2019 -

DCH Kay Honda responded

We appreciate this wonderful review! We're always happy to take care of our customers' service needs, and your safety is our top priority! Thanks for sticking with DCH Kay Honda!

July 20, 2019

Review Everything was very good with the service aspect. However, I was disappointed in finding dirty smudges on the inside of the drivers door and on the na More

by Caryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayna Gall
Jul 22, 2019 -

DCH Kay Honda responded

Caryn, we're happy to hear that our dealership provided great service for you! We'll definitely take your feedback into consideration and improve for next time! We hope we can help you out again!

July 20, 2019

Excellent customer service I called on Saturday morning and they were able to address my issue the same day. The representatives were courteous and helpful. They took care of m More

by Greeneyed love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Castro
Jul 22, 2019 -

DCH Kay Honda responded

Thanks for the positive review! We're glad that we were able to take care of your issues in a courteous and timely manner! We're always happy to help our customers out, and we hope we can do it again in the future!

July 18, 2019

Mickey is the best Service Manager In 2003 we bought our first Honda from DCH Kay Honda. Yesterday 7/17 I brought my 4th Honda from your dealership in for service - my 2011 CRV. Mickey More

by Wisniewski, Kathy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

DCH Kay Honda responded

Kathy, thanks for the kind words about Mickey and the dealership! We'll make sure to let him know that his hard work doesn't go unnoticed. We appreciate your loyalty throughout the years and hope to see you back again!

July 18, 2019

Fast service and reasonably priced. Even though I didn't have an appointment, they were able to fit me in since I had a concern over my Check Engine Light coming on. They identified the More

by GeorgeL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 19, 2019 -

DCH Kay Honda responded

Thanks, George, for the five-star review! We're always happy to take care of our customers' needs, whether they have an appointment or not! We appreciate your business and hope to help you in the future, too!

July 13, 2019

Joe Budner is the BEST! Joe has been my service rep for years. He is a pleasant professional who very knowledgeable in everything Honda and a great problem solver! DCH Kay More

by Diane R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

DCH Kay Honda responded

Diane, we appreciate the positive review! We'll pass the compliments along to Joe, as he works hard to keep our customers satisfied! We hope to see you back at our dealership in the future!

July 11, 2019

Very thorough, informative Dealership is attractive and clean, easily accessible, friendly staff, thorough service, print-out of work done and what needs to be done in the futur More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

DCH Kay Honda responded

Joseph, thank you for taking the time to leave us such a great review and a five-star rating! We are thrilled that our staff could provide friendly and thorough service! We will definitely congratulate Joe on his hard work, and we hope to see you again in the future!

July 11, 2019

Great job Really Great Job by Joe getting me in and out quick and early. Thanks Kay Honda Service you’re awesome! You guys are the best!!! More

by Honda2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

DCH Kay Honda responded

Thank you so much for taking the time to leave our dealership this amazing review and the five-star rating! We are thrilled that you had a wonderful time with Joe, and we will congratulate him on his hard work! Come back again and see us in the future!

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