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DARCARS Ford
Lanham, MD
289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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289 Reviews of DARCARS Ford
May 15, 2019
Consistent Excellent Customer Service John Carioti and Jason Morrone in Kia Service are always accommodating, friendly, professional and make me feel like I am their only customer! They John Carioti and Jason Morrone in Kia Service are always accommodating, friendly, professional and make me feel like I am their only customer! They accommodated an emergency repair and it was greatly appreciated! More
by Blondeshine7
Employees Worked With
John Carioti, Jason Morrone
May 13, 2019
SATISFACTORY I WAS VERY SATISFIED WITH THE SERVICE I GOT! EVERYONE WAS SO NICE AND FRIENDLY! THEY REALLY MADE YOU FEEL VERY COMFORTABLE, ASKING DO YOU WANT ANYTH I WAS VERY SATISFIED WITH THE SERVICE I GOT! EVERYONE WAS SO NICE AND FRIENDLY! THEY REALLY MADE YOU FEEL VERY COMFORTABLE, ASKING DO YOU WANT ANYTHING. More
by linzymaxine64$
Employees Worked With
GEORGE
May 12, 2019
Great Service at DARCARS Kia The DARCARS Kia sales staff answered my questions, reduced the cost by applying multiple discounts, and prepared the vehicle for delivery before I got The DARCARS Kia sales staff answered my questions, reduced the cost by applying multiple discounts, and prepared the vehicle for delivery before I got there. More
by SSneegas
Employees Worked With
Marcus Rountree, and 2 more gentlemen.
May 11, 2019
Recall service Wasn’t smoothly and quickly. Customer service rep was thorough and polite. I was warned that there might be a delay because of a staffing shortage, bu Wasn’t smoothly and quickly. Customer service rep was thorough and polite. I was warned that there might be a delay because of a staffing shortage, but that was not the case. More
by Osullivanm
Employees Worked With
I do not know the employee’s name, but he was great.
May 11, 2019
Kia Service Jason was absolutely wonderful! He was friendly, knowledgeable and saved me money!!! I will definitely recommend the service department at Kia of La Jason was absolutely wonderful! He was friendly, knowledgeable and saved me money!!! I will definitely recommend the service department at Kia of Lanham to friends and family!!!! More
by lsbailey6
Employees Worked With
Jason in the Kia Service Department
May 04, 2019
Lied about Tire rotation They basically charged extra $40 for tire rotation which they did not do because I have a mark on my tires. From that point I distrust any of their se They basically charged extra $40 for tire rotation which they did not do because I have a mark on my tires. From that point I distrust any of their services. Do not wash your car there, you could do a better job of washing yourself than wasting the $15. So annoyed with the services More
by Ivan23
Employees Worked With
Daniel
March 12, 2019
Great costumer service, great vehicle repair service I would like to give kudos to Daniel Pavelka for his excellent costumer service. I had my car serviced at this location twice (during the last two rec I would like to give kudos to Daniel Pavelka for his excellent costumer service. I had my car serviced at this location twice (during the last two recalls - transmission and fuel tank), and both time i was lucky to have Dan help me. Each time he did the extra mile, securing the parts as fast as possible, and keeping me updated on repair status. Even after the car is returned to me, Dan makes sure to follow up and check if the car is running smoothly. And the car does run like a dream now! More
by Djenno
Employees Worked With
Daniel Pavelka
February 27, 2019
The general manager literally walked away from me The new general manager should be embarrassed by himself. I was trying to explain the issues I’ve been having with my car since days after I purchased The new general manager should be embarrassed by himself. I was trying to explain the issues I’ve been having with my car since days after I purchased it. He kept repeating himself and did not want to offer any help whatsoever. He eventually walked away from me without anything being solved and me leaving extremely unhappy. I will be contacting my attorney and then the dealership AGAIN. Unacceptable service today. If you don’t want to deal with customers then you probably shouldn’t be a general manager. You will be hearing from me again. More
by Paige B
Employees Worked With
Sam Darvish
February 18, 2019
Excellent service (sales) This sales consultant (Kwami) really knows what he is doing and how to make business with anyone. I got my first fors car from this dealership and wen This sales consultant (Kwami) really knows what he is doing and how to make business with anyone. I got my first fors car from this dealership and went back here to get the second because they never fail me to give the best deal. They will try work things out in order to make the customer happy when they leave this place. Kwami and the manager took good care of me and gave me all the help i needed to make sure that i get what i want. They are the beat so far and wanting to go back when i want to trade in my other car! More
by Rain
Employees Worked With
Kwami Amegah
February 09, 2019
A very good experience Good job , knowegable ,very good job all around .from Kwami , Heysham, and Chico , the finance manager . I will recommend them to all my family and f Good job , knowegable ,very good job all around .from Kwami , Heysham, and Chico , the finance manager . I will recommend them to all my family and friends . More
by Donnie
Employees Worked With
Chico, Kwami Amegah
