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DARCARS Ford
Lanham, MD
291 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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291 Reviews of DARCARS Ford
May 22, 2019
100% honest and best service experience of ANY dealer !!! I was treated with extreme customer care and professionalism like no where else! Advisors constantly call you back with updates and progress, which I was treated with extreme customer care and professionalism like no where else! Advisors constantly call you back with updates and progress, which is # 1 complaint dealerships receive for service repairs.no leaving you "in the dark" ! I will never take any of my cars to any other dealership other than DARCARS FORD-KIA I recommend them to all of my family and friends and neighbors. More
by dinopie
Employees Worked With
kevin higgins wanda cockrell, Joyce Pertee
May 17, 2019
It was smooth and flawless Kia employee Anthony Mathis always keeps me up on good deals whenever me or my family are looking for a car! We’ve bought 6 in total between us and it Kia employee Anthony Mathis always keeps me up on good deals whenever me or my family are looking for a car! We’ve bought 6 in total between us and it’s been great More
by Happy Buyer
Employees Worked With
Anthony Mathis, Idrissa Bah
May 15, 2019
Consistent Excellent Customer Service John Carioti and Jason Morrone in Kia Service are always accommodating, friendly, professional and make me feel like I am their only customer! They John Carioti and Jason Morrone in Kia Service are always accommodating, friendly, professional and make me feel like I am their only customer! They accommodated an emergency repair and it was greatly appreciated! More
by Blondeshine7
Employees Worked With
John Carioti, Jason Morrone
May 13, 2019
SATISFACTORY I WAS VERY SATISFIED WITH THE SERVICE I GOT! EVERYONE WAS SO NICE AND FRIENDLY! THEY REALLY MADE YOU FEEL VERY COMFORTABLE, ASKING DO YOU WANT ANYTH I WAS VERY SATISFIED WITH THE SERVICE I GOT! EVERYONE WAS SO NICE AND FRIENDLY! THEY REALLY MADE YOU FEEL VERY COMFORTABLE, ASKING DO YOU WANT ANYTHING. More
by linzymaxine64$
Employees Worked With
GEORGE
May 12, 2019
Great Service at DARCARS Kia The DARCARS Kia sales staff answered my questions, reduced the cost by applying multiple discounts, and prepared the vehicle for delivery before I got The DARCARS Kia sales staff answered my questions, reduced the cost by applying multiple discounts, and prepared the vehicle for delivery before I got there. More
by SSneegas
Employees Worked With
Marcus Rountree, and 2 more gentlemen.
May 11, 2019
Recall service Wasn’t smoothly and quickly. Customer service rep was thorough and polite. I was warned that there might be a delay because of a staffing shortage, bu Wasn’t smoothly and quickly. Customer service rep was thorough and polite. I was warned that there might be a delay because of a staffing shortage, but that was not the case. More
by Osullivanm
Employees Worked With
I do not know the employee’s name, but he was great.
May 11, 2019
Kia Service Jason was absolutely wonderful! He was friendly, knowledgeable and saved me money!!! I will definitely recommend the service department at Kia of La Jason was absolutely wonderful! He was friendly, knowledgeable and saved me money!!! I will definitely recommend the service department at Kia of Lanham to friends and family!!!! More
by lsbailey6
Employees Worked With
Jason in the Kia Service Department
May 04, 2019
Lied about Tire rotation They basically charged extra $40 for tire rotation which they did not do because I have a mark on my tires. From that point I distrust any of their se They basically charged extra $40 for tire rotation which they did not do because I have a mark on my tires. From that point I distrust any of their services. Do not wash your car there, you could do a better job of washing yourself than wasting the $15. So annoyed with the services More
by Ivan23
Employees Worked With
Daniel
March 12, 2019
Great costumer service, great vehicle repair service I would like to give kudos to Daniel Pavelka for his excellent costumer service. I had my car serviced at this location twice (during the last two rec I would like to give kudos to Daniel Pavelka for his excellent costumer service. I had my car serviced at this location twice (during the last two recalls - transmission and fuel tank), and both time i was lucky to have Dan help me. Each time he did the extra mile, securing the parts as fast as possible, and keeping me updated on repair status. Even after the car is returned to me, Dan makes sure to follow up and check if the car is running smoothly. And the car does run like a dream now! More
by Djenno
Employees Worked With
Daniel Pavelka
February 27, 2019
The general manager literally walked away from me The new general manager should be embarrassed by himself. I was trying to explain the issues I’ve been having with my car since days after I purchased The new general manager should be embarrassed by himself. I was trying to explain the issues I’ve been having with my car since days after I purchased it. He kept repeating himself and did not want to offer any help whatsoever. He eventually walked away from me without anything being solved and me leaving extremely unhappy. I will be contacting my attorney and then the dealership AGAIN. Unacceptable service today. If you don’t want to deal with customers then you probably shouldn’t be a general manager. You will be hearing from me again. More
by Paige B
Employees Worked With
Sam Darvish
