DARCARS Ford

The purchase and overall experience of buying a 2012 Ford Mustang at Darcars was simply great. I felt comfortable and thoroughly enjoyed what is often a "trying" experience. I think the purchase price is qui Mustang at Darcars was simply great. I felt comfortable and thoroughly enjoyed what is often a "trying" experience. I think the purchase price is quite good and I have already recommended Darcars of Lanham to friends. More

I was car shopping at home in Virginia and no one had the 4 cylinder Ecoboost Ford Explorer in stock that I wanted. I found Darcars Ford on the web and contacted them. They had two, one of which I was inter 4 cylinder Ecoboost Ford Explorer in stock that I wanted. I found Darcars Ford on the web and contacted them. They had two, one of which I was interested but it had a contract on it. They thought they had located another one with the same spec's and we agreed that I would arrive Saturday morning and purchase it. They called me Friday evening stating in fact they could not get the Explorer we discussed but presented me with other options. They were able to obtain my number two choice with a higher level package and through their efforts were able to put together a comparable deal rivaling my original price point. They did not obnoxiously state they wanted to earn my business while actually doing nothing but trying to sell inventory. They asked, they listened and they made it happen while providing an overall great experience. The staff I delt with was friendly, professional and followed through on every point that we agreed on. My salesman Emmanuel followed up post sale by phone. The only way it could get any better is if they delivered to my front door 150 miles away. Next one maybe? More

I did have some interest in a KIA but the salesperson I did have some interest in a KIA but the salesperson didn't listen to me and tried to strong arm the sale. I ultimately bought elsewhere. I have sin I did have some interest in a KIA but the salesperson didn't listen to me and tried to strong arm the sale. I ultimately bought elsewhere. I have since been spammed and robo called. The even don't have my name right. Like I would ever buy from someone who can get customer info right. DON'T give them any information about you it will be used by ALL their dealers and you will be called during work hours constantly. unsubscribing doesn't work either. Their "customer relations" couldnt even find me in their system yet I keep getting calls and emails. I bought elsewhere and got a great deal. NOT WORTH THE HASSLE!! More

I walked into this dealership KNOWING I didn't want to buy a car from them because after researching online, I was pretty sure they didn't have what I was looking for. That ended up being true, but Armen buy a car from them because after researching online, I was pretty sure they didn't have what I was looking for. That ended up being true, but Armen and Andrew went out of their way to make sure they could get what I wanted. I had test-driven the car I wanted earlier in the day at a different dealership (Apple Ford), but I didn't like the way I was treated by the cocky salesman there and how he was absolutely unwilling to deal with the price on the car I was looking at and talking to me like I was flat-out stupid. So I ended up going to DARCARS Ford just so I could cover all my bases and do the proper price shopping before I made a purchase. As I mentioned before, they didn't have the particular car, but once I let Armen know what I was looking for, he found the exact car I wanted and Andrew gave me a better price than the dealer I was at earlier that morning. Since the car wasn't in stock, yes, I had to wait, but they supplied me with a loaner until I was able to pick up car I had requested. Ak in financing was great to work with as well, and he came in early on his shift the day I was able to pick up the car (today) so he could help me get everything in line. I picked her up today, and I'm very satisfied with the car...exactly what I wanted. Bottom line is, this was my first new car. Armen, Andrew and Ak went out of their way for me and gave me a good deal on what I wanted. They really seemed to put forth more effort into getting me the car and I would highly recommend DARCARS Ford to anyone in Maryland. Thanks again, fellas. Russ K. More

Everyone at this dealership is friendly, honest, helpful, and listens to and addresses my needs. This is my second new car purchased from this dealership. Both times they've given me the best deal. When I and listens to and addresses my needs. This is my second new car purchased from this dealership. Both times they've given me the best deal. When I'm ready for another car, I will come to this dealer. More

Not sure how a page of glowing 5s and a page of scathing 1s average out to 4.9 but... I took my truck in for a recall and inquired about a tapping. They promised they would look into it. 23 days later they 1s average out to 4.9 but... I took my truck in for a recall and inquired about a tapping. They promised they would look into it. 23 days later they said it was ready...yes 23 Daaays!The next day I returned with the same tapping and was given an appt the next week as if they had never seen me or my vehicle before. After over 3 weeks poreviously these guys were able to diagnose that I either, had no problem at all and the tap was normal or according to a suddenly available service bulletin was due to possibilities that were nOT what they had performed during the first visit. They also speculated it was a different noise. I have heard it for months and the tech heard it before the first repair(i use that term loosely) and my return. It WAS the same tap. Either that or I miraculously had a failure with the same resulting tapping in less than 60 miles after picking up the truck. If you have ANY choice whatsoever, stay away from DARCARS Lanham uness you are feeling lucky or the repair is a no-brainer. More

This dealership has the perfect team in place,from the sales team of Samuella and Ramin, the finance assistance from AK, and the body shop follow up by Ryan. You couldn't wish for a better experience fro sales team of Samuella and Ramin, the finance assistance from AK, and the body shop follow up by Ryan. You couldn't wish for a better experience from this dealership. Samuella personally followed up on the sale. We discovered a wee ding in the car before driving it off the lot, and Ramin arranged to have her taken care of and gave me his own car as a "loaner" overnight. Ryan followed up once the car was ready, and was as pleasant an individual as you could wish for. If I were to rate out of FIVE STARS they would get ***** Thank you! Arthur Scott and Patrick Holford More

It was a pleasure doing business with Samuella Betts, and the rest of the DARCAR team. I knew just what I wanted when I went in, and the DARCAR team worked very hard to make sure I got what I wanted, within the rest of the DARCAR team. I knew just what I wanted when I went in, and the DARCAR team worked very hard to make sure I got what I wanted, within my budget. Everyone was very nice, and extremely thurough and helpful. This is the second automobile I have purchased from DARCAR and will continue to do so in the future. More

i took my mustang in for servicing and everything was checked and brought to my attention for service faster than i thought it would, they let me know what and how much it would cost, i got the work done checked and brought to my attention for service faster than i thought it would, they let me know what and how much it would cost, i got the work done right, clean and ready to go without staying all day, even the wait area was good, i will never have a problem coming back More