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DARCARS Ford

Lanham, MD

2.3
291 Reviews

9020 Lanham Severn Road

Lanham, MD

20706

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291 Reviews of DARCARS Ford

May 06, 2016

Great Customer Service I had a great experience. Thomas was very patient with me & had excellent customer service! I would recommend him to anyone. Thanks for continuing t More

by CandiT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Whitehead
May 09, 2016 -

DARCARS Ford responded

Thank you for sharing your great review with us! We are thrilled Mr. Whitehead made your experience perfect. Enjoy your new car, welcome to the DARCARS Family! :)

May 06, 2016

Awesome sales rep! I worked with Thomas whitehead for my purchase and he was the nicest guy. There were no tricks in the sale. I told him what I was looking for and the More

by Morticia
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Rountree, Thomas Whitehead
May 09, 2016 -

DARCARS Ford responded

Thank you for taking your time to share your experience with us, Morticia! We hope to see you back soon, enjoy your new car! :)

May 03, 2016

Great customer service Everyone was friendly. Mr. Whitehead was very helpful. I just wish he would have told me about the milege on the car. Otherwise everything else was More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Whitehead
May 03, 2016 -

DARCARS Ford responded

Thank you for taking the time to share this with us, Lisa! We are thrilled to hear that Mr. Whitehead provided you with great service. Please let us know if you need anything, we will be happy to help :)

April 26, 2016

Customer service driven team I am beyond happy with my purchase, and even happier about how i was treated from the beginning to end of my deal. Senn & Marcus Roundtree went above More

by Tishalee6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Constantin, Marcus Rountree, Virginia Senn
Apr 27, 2016 -

DARCARS Ford responded

Thank you for sharing your wonderful words, Tisha! We are thrilled our team made your experience out of this world! Hope you enjoy your new car, looking forward to seeing you again soon!

April 18, 2016

2016 Fusion We got a great deal on a beautiful car! Thomas Whitehead was patient, friendly and very knowledgeable about his products. He really helped us get orie More

by Fusion fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Whitehead, Thomas Whitehead
Apr 18, 2016 -

DARCARS Ford responded

Wonderful! Thank you for taking the time to share your experience with us. We are so happy to hear Mr. Whitehead made your experience great! We hope you enjoy your new awesome Fusion, welcome to the DARCARS Family!

April 12, 2016

Buying My 2016 F150 Excellent sales experience from beginning to end! I contacted the dealership online and within minutes DARCARS responded. Thomas Whitehead was my sale More

by sam browne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
thomas Whitehead, Andrew Schultz, Chico, Thomas Whitehead
Apr 13, 2016 -

DARCARS Ford responded

Hello Sam, thank you for sharing your wonderful words! We are pleased that our team made your experience perfect. Let us know if you need anything, we will be happy to help. Welcome to the DARCARS Family, enjoy your awesome new F-150!

April 02, 2016

Lier's they lied there inventory I CHARLES JOHN called a bout a couple of cars and was told they sold them but they still have the advertising ad up and they never returned my phone More

by CharlesJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hess Darvish, Mohamed Janneh
Apr 05, 2016 -

DARCARS Ford responded

Hi Mr. CharlesJohn. I believe there is a mix-up and I would like to look into this. Mohamed Janneh is in our Service Department not our Sales. If you would, please email me directly your information so that I can look into further. My email is jdobson@DARCARS.com. Thank you!

March 14, 2016

Purchase of New KIA Optima Great experience. Thomas Whitehead was my salesman. He informed me about class to learn more about car and services offered by dealership. Salesman More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hess Darvish
Mar 14, 2016 -

DARCARS Ford responded

Hello Brian, thank you for sharing your wonderful words! We are happy our very own Mr. Whitehead was able to make your experience amazing. Welcome to the DARCARS Family, enjoy your new Kia Optima!

February 25, 2016

Holes in the bumper of a brand new Ford Mustang I purchased my first brand new car from Darcars about a week ago, and this weekend I discovered they drilled holes into the front bumper of my brand n More

by Jakewyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hess Darvish, Michael Goldberg
February 23, 2016

Best experience ever! This was the best and easiest experience I've had buying a car. Thomas whitehead was my sales rep. Very nice and professional. He got me into the exac More

by Morticia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Whitehead, Thomas Whitehead
Feb 25, 2016 -

DARCARS Ford responded

Hello Morticia, we are happy everything was nothing but perfect! Thank you for sharing your wonderful words. Enjoy your new car!

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