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D'ELLA Honda of Glens Falls
Queensbury, NY
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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235 Reviews of D'ELLA Honda of Glens Falls
September 14, 2019
Thank you! I came up to lake George on Friday 9/13 for the weekend with my wife. We live approximately 170 miles south of here. When we arrived my cars check eng I came up to lake George on Friday 9/13 for the weekend with my wife. We live approximately 170 miles south of here. When we arrived my cars check engine light came on and the motor was badly missing. I located the closest Honda dealership and went to D’ELLA Auto Group. It was a Friday afternoon at around 3:50 in the afternoon and spoke to service advisor Jody Pitney-Jones. She said the soonest the car could be looked at was 9:30 the next morning because they were closing up at this time. I told her we were from out of town up here for the weekend and hopefully the car would make it back to the hotel and then back to the dealership in the morning. With that she said “wait a minute and let me see what I can do” and went back into the service area. She came out a few minutes later and said she got a technician to check the car now. The car was taken inside and awhile later she came to us in the waiting area and told us the problem was not only located ( a blown plug)but was fixed and ready to go. I want to thank you Jody for going out of your way to help us out of towers and saving our weekend. THANK YOU SO MUCH JODY ! More
by Rich&Jay
Employees Worked With
Jody Putney-Jones
June 12, 2019
Poor customer service They sold me a crv with a vibration at highway speeds. Brought it back 3 times and the gave it back to me 3 times with the same vibration. They balanc They sold me a crv with a vibration at highway speeds. Brought it back 3 times and the gave it back to me 3 times with the same vibration. They balanced the tires, no change. They road force balanced the tires, no change. They replaced the driveshaft, no change.They simply could not figure out what was wrong and fix it. They said it was the rims. What? I took it to Saratoga Honda and they had to rebalance the tires. They told me it is the cheap General tires Della put on it before they sold it to me. So I asked the manager of Della Honda to put decent tires on it and he told me " I can tell you right now we are not puting new tires on it" I paid 23,000 dollars for the car! I bet they dont come new with General Tires on them. This is a certified Honda, which means nothing. Now I have $23000 vibrating chair! More
by Dtuck929
Employees Worked With
Jason Halliday, Jody Putney-Jones, Scott Moynihan
March 19, 2019
Car lease Excellent experience. I would recommend going to see Damien at Della. He was informative, knowledgeable and personable Great job! I will definitely go Excellent experience. I would recommend going to see Damien at Della. He was informative, knowledgeable and personable Great job! I will definitely go back in the future More
by Car lease
Employees Worked With
Damien Tucker
March 18, 2019
Top Rate Della Honda treated me like family. They listened to what I wanted and needed and made it happen!Everyone was very helpful throughout the whole proces Della Honda treated me like family. They listened to what I wanted and needed and made it happen!Everyone was very helpful throughout the whole process. Thank you Larry And Ryan! More
by pthompson146
Employees Worked With
Larry Knox, Ryan Winters
March 09, 2019
Good experience at D'ELLA Honda. Saw a used 2012 Toyota Prius 3 listed at D'ELLA Honda. But it was listed at a price that was higher than I thought we could afford. I went to check it Saw a used 2012 Toyota Prius 3 listed at D'ELLA Honda. But it was listed at a price that was higher than I thought we could afford. I went to check it out and met Damien Tucker. He got me all of the info on the car and brought it out for me to see and test drive. Then we began the process of trying to come to a price we could afford. Damien kept going back to see if he could get a better deal. Finally the impossible deal was reached. More
by satisfied
Employees Worked With
Damien Tucker
February 28, 2019
Car purchase I had researched cars online and went to Della Honda specifically to test drive a 2016 Hyundai Tucson. They had the best price for this vehicle in a 8 I had researched cars online and went to Della Honda specifically to test drive a 2016 Hyundai Tucson. They had the best price for this vehicle in a 80 mi radius. The salesman was attentive and obviously experienced. Overall a very pleasant experience though they appeared a bit rushed as it got busy after 1pm but I didn’t feel it detracted from my experience. I live south of Albany NY and I think it’s worth the drive to Queensbury to check out what Della Honda has to offer. More
by DK11
Employees Worked With
Scott Moynihan, Larry Knox, Ryan Winters
February 28, 2019
Car lease My salesman Damien Tucker was very attentive to my needs I was limited in the amount of money I could spend and we managed to get it down to exactly My salesman Damien Tucker was very attentive to my needs I was limited in the amount of money I could spend and we managed to get it down to exactly what I wanted to pay for a three-year lease . He thoroughly explains all the aspects of the lease & features of the Honda. I would highly recommend Damien if you’re interested in buying or leasing a vehicle. He is well experienced and very very knowledgeable! More
by Cargal donna 72
Employees Worked With
Ryan Winters, Damien Tucker
February 27, 2019
New car Our experience with the Della team was great. Damien did a fantastic job finding us a vehicle the meets our needs and was within our price range. He w Our experience with the Della team was great. Damien did a fantastic job finding us a vehicle the meets our needs and was within our price range. He was very professional and helpful throughout the entire process and even took it upon himself to give our son a ballon and some paper and a pen to keep him content. the overall experience was great and the entire Della team was super friendly and helpful. We want to send out a special thank you to Damien for finding us our new Jeep and for all his help, we absolutely love our new car. And a thank you to the rest of the Della team, you guys are great. More
by Browns2019
Employees Worked With
Cierra tyrell , Kurt Montanye, Damien Tucker
February 21, 2019
Amazing experience at D’Ella!!! Buying our 2019 Honda Pilot was a great experience from beginning to end. Thank you so much! We’ll be back again for our next car... ?? ???????? Buying our 2019 Honda Pilot was a great experience from beginning to end. Thank you so much! We’ll be back again for our next car... ?? ???????? More
by Maje
Employees Worked With
Kurt Montanye, Scott Moynihan, Damien Tucker, Erick Forlie
February 21, 2019
Fantastic Experience By far the best car sales experience of my life. Damien took the time to understand what I was looking for in both a vehicle, and a lease, and found m By far the best car sales experience of my life. Damien took the time to understand what I was looking for in both a vehicle, and a lease, and found me the perfect car at a wonderful price. The entire D'ELLA team was friendly and helpful, and it really felt like they went out of their way to make sure I had the best experience possible. I would recommend D'ELLA Honda to absolutely everyone. More
by kkneuner
Employees Worked With
Kurt Montanye, Scott Moynihan, Damien Tucker
