Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
D'ELLA Honda of Glens Falls
Queensbury, NY
239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
239 Reviews of D'ELLA Honda of Glens Falls
February 24, 2021
I've bought two cars from D'ELLA Honda of Glens Falls, and no doubt will be buying more. It's one of the best and most honest dealerships I've ever dealt with. My salesperson, Damien Tucker, would get a t and no doubt will be buying more. It's one of the best and most honest dealerships I've ever dealt with. My salesperson, Damien Tucker, would get a ten-star rating if that existed. Damien was knowledgeable, patient, honest - a total pro and a delight to do business with. He spent about a half-hour in a damp drizzle explaining to my wife and I all the high-tech safety features in the car we were buying. There was no pressure, no shenanigans, no turning me over to a manager to get worked over. Damien truly wants his customers to be happy and feel respected, and shows it in his work. Business manager Kurt Montanye was a first-rate pro himself, going over the paperwork and details thoroughly, and with no deception. I traveled more than three hours from home, and passed probably 25 Honda dealerships en route, to buy from D'ELLA. I did so because I knew I'd get an excellent deal on a quality car, and have the whole transaction be seamless and pleasant. I'd make the trip again tomorrow. More
by wrcoffey
Employees Worked With
Kurt Montanye, Damien Tucker
January 25, 2020
WONDERFUL!!!!! I cannot say enough about the service and friendliness at Della Honda. Larry Knox is the best and goes above and beyond. This is the second Honda he h I cannot say enough about the service and friendliness at Della Honda. Larry Knox is the best and goes above and beyond. This is the second Honda he has sold me and excellent experiences!! Ryan Winters was very helpful and did a super job for me!! I can't express my appreciation enough to you both!!! You are my go-to Honda people!!! Thank you Larry and Ryan!!!!! More
by tenderfeet55
Employees Worked With
Larry Knox, Ryan Winters
November 25, 2019
I had a very bad experience with this dealership I saw a vehicle online that I was very interested in and I called them on Thursday and told them I was very interested in the vehicle and would like to come vehicle online that I was very interested in and I called them on Thursday and told them I was very interested in the vehicle and would like to come test drive it I spoke with one of the sales representatives he took all my information to come test drive it today. He was supposed to call me this morning to make sure I was coming and if anything was to change I never got a call I just got on the highway and drove 2 hours when I got an email that car was sold. I was 30 minutes away so I got there spoke with another sales person and he confirmed it was sold and that he was sorry. He tried to see if there was anything else they had but it wasn’t. He offered me and my son doughnuts and coffee like are you serious I just drive 2 hours and 45 minutes to find out the car I really wanted was sold and what makes it worse tit was sold on Thursday after I spoke with the sales person. I mean at least they could’ve offered me a gas card for the inconvenience. So on my way home the sales person I spoke with on Thursday calls me to say he found something and would I like to come back and I told him no I’m already 30 minutes away and I’m not interested he goes on to say he’s sorry and that the sales manager told him that he tried contacting me on Saturday but mind you I f that was true why didn’t he leave a voicemail. I was very disappointed and feel they didn’t care. More
by TeeTee
Employees Worked With
Henry Pauquette
November 05, 2019
Wonderful experience! I have just brought home my new pre-owned CRV. This is this best experience I have ever had with a dealership. My salesman's name was Van. He made me I have just brought home my new pre-owned CRV. This is this best experience I have ever had with a dealership. My salesman's name was Van. He made me feel very comfortable and didn't push me into anything in any way. He was very pleasant and explained everything about my car very well. He really took the time with me. It meant alot! The business manager, Ryan Winters also treated me very well. Explained everything to me perfectly. Also, not pushy. It meant alot to me to have been taken care of by these two gentlemen! Look forward to seeing you again! Thank you Again, ROADKILLROSE More
by ROADKILLROSE
Employees Worked With
Van Chakalis, Ryan Winters
September 14, 2019
Thank you! I came up to lake George on Friday 9/13 for the weekend with my wife. We live approximately 170 miles south of here. When we arrived my cars check eng I came up to lake George on Friday 9/13 for the weekend with my wife. We live approximately 170 miles south of here. When we arrived my cars check engine light came on and the motor was badly missing. I located the closest Honda dealership and went to D’ELLA Auto Group. It was a Friday afternoon at around 3:50 in the afternoon and spoke to service advisor Jody Pitney-Jones. She said the soonest the car could be looked at was 9:30 the next morning because they were closing up at this time. I told her we were from out of town up here for the weekend and hopefully the car would make it back to the hotel and then back to the dealership in the morning. With that she said “wait a minute and let me see what I can do” and went back into the service area. She came out a few minutes later and said she got a technician to check the car now. The car was taken inside and awhile later she came to us in the waiting area and told us the problem was not only located ( a blown plug)but was fixed and ready to go. I want to thank you Jody for going out of your way to help us out of towers and saving our weekend. THANK YOU SO MUCH JODY ! More
by Rich&Jay
Employees Worked With
Jody Putney-Jones
June 12, 2019
Poor customer service They sold me a crv with a vibration at highway speeds. Brought it back 3 times and the gave it back to me 3 times with the same vibration. They balanc They sold me a crv with a vibration at highway speeds. Brought it back 3 times and the gave it back to me 3 times with the same vibration. They balanced the tires, no change. They road force balanced the tires, no change. They replaced the driveshaft, no change.They simply could not figure out what was wrong and fix it. They said it was the rims. What? I took it to Saratoga Honda and they had to rebalance the tires. They told me it is the cheap General tires Della put on it before they sold it to me. So I asked the manager of Della Honda to put decent tires on it and he told me " I can tell you right now we are not puting new tires on it" I paid 23,000 dollars for the car! I bet they dont come new with General Tires on them. This is a certified Honda, which means nothing. Now I have $23000 vibrating chair! More
by Dtuck929
Employees Worked With
Jason Halliday, Jody Putney-Jones, Scott Moynihan
March 19, 2019
Car lease Excellent experience. I would recommend going to see Damien at Della. He was informative, knowledgeable and personable Great job! I will definitely go Excellent experience. I would recommend going to see Damien at Della. He was informative, knowledgeable and personable Great job! I will definitely go back in the future More
by Car lease
Employees Worked With
Damien Tucker
March 18, 2019
Top Rate Della Honda treated me like family. They listened to what I wanted and needed and made it happen!Everyone was very helpful throughout the whole proces Della Honda treated me like family. They listened to what I wanted and needed and made it happen!Everyone was very helpful throughout the whole process. Thank you Larry And Ryan! More
by pthompson146
Employees Worked With
Larry Knox, Ryan Winters
March 09, 2019
Good experience at D'ELLA Honda. Saw a used 2012 Toyota Prius 3 listed at D'ELLA Honda. But it was listed at a price that was higher than I thought we could afford. I went to check it Saw a used 2012 Toyota Prius 3 listed at D'ELLA Honda. But it was listed at a price that was higher than I thought we could afford. I went to check it out and met Damien Tucker. He got me all of the info on the car and brought it out for me to see and test drive. Then we began the process of trying to come to a price we could afford. Damien kept going back to see if he could get a better deal. Finally the impossible deal was reached. More
by satisfied
Employees Worked With
Damien Tucker
February 28, 2019
Car purchase I had researched cars online and went to Della Honda specifically to test drive a 2016 Hyundai Tucson. They had the best price for this vehicle in a 8 I had researched cars online and went to Della Honda specifically to test drive a 2016 Hyundai Tucson. They had the best price for this vehicle in a 80 mi radius. The salesman was attentive and obviously experienced. Overall a very pleasant experience though they appeared a bit rushed as it got busy after 1pm but I didn’t feel it detracted from my experience. I live south of Albany NY and I think it’s worth the drive to Queensbury to check out what Della Honda has to offer. More
by DK11
Employees Worked With
Scott Moynihan, Larry Knox, Ryan Winters
