D'ELLA Honda of Glens Falls

I had a great experience purchasing a pre-owned, certified 2021 HR-V at Della Honda this past week. My sales person was Justin Matteson. He had called me prior to a scheduled service appointment for certified 2021 HR-V at Della Honda this past week. My sales person was Justin Matteson. He had called me prior to a scheduled service appointment for my 2016 CR-V to ask if might be interested in a trade-in. He was very informative about my options and zeroed right in on the type of new/used car that I said I would consider. Within minutes he had a wonderful vehicle for me to test-drive, and he skillfully explained all the features. After the test drive, he presented information about the value of my trade-in and what a price would be to purchase the "new" one. Ron Williams, the Business Manager, assisted, The deal seemed reasonable, and I accepted the offer and put a deposit on the HR-V. Two days later, I was back to pick it up, purchased a maintenance/warranty plan, and I'm happy driving it! More

We've purchased 3 cars here. Sales people respected our preferences, toward smaller cars that are safe and dependable. But our kudos go to the service department. Jody and the Sales people respected our preferences, toward smaller cars that are safe and dependable. But our kudos go to the service department. Jody and the desk people are super, including Roger the new guy. Over the years only one glitch on the actual work done: an incredibly expensive side mirror replacement. I think that problem was due to lack of expertise at either the regional or national level, when contacted by the local staff about a strange camera problem. This is the only bad experience in 15 years, however. More

Cam was so helpful ! !! We had fun hanging out and test driving new rides with him! !! We had fun hanging out and test driving new rides with him! More

Damien Tucker sold me my last car and now my new one. He explained every thing about the car to me and if ever I have a question to reach out to him. I would highly recommend him. He explained every thing about the car to me and if ever I have a question to reach out to him. I would highly recommend him. More

On 6/21/24 My 75 year old mother went in to look at a used HRV, was told her current HRV was only worth $7000 in trade, and would likely be sent to a wholesale lot because it could not be certified… its used HRV, was told her current HRV was only worth $7000 in trade, and would likely be sent to a wholesale lot because it could not be certified… its on the website today for $12,895. I called the dealership an hour after they ripped my mom off and offered the purchase the car for $7500, the salesperson was supposed to call me on 6/22 after the car underwent their minimum inspection for resale, and i was told they would sell me the car. I did not wait for a call, and left a message, and have not heard back. My mom describes feeling pressured to make a deal; they also told her to use Honda financing or she would have to purchase gap insurance…. For a car with $7000 down?? Seems a bit outrageous, unless the car she purchased was way over priced. I understand that selling cars is a business… but this seems very predatory More

Very easy dealing with. Cameron was great. Will recommend you to other people. Nice place. Cameron was great. Will recommend you to other people. Nice place. More

Had Cam as my associate. Was very pleasant and professional. Cars on the lot looked great, some of the used ones could use a bit more detailing on the interior but I trusted Was very pleasant and professional. Cars on the lot looked great, some of the used ones could use a bit more detailing on the interior but I trusted that the inspection each car went through ruled out all the clunkers. Car has worked great so far, dealership was clean and professional, everyone I interacted with was calm and professional even when it was a hectic last day of the month. More

Love my new Honda Pilot! Micheal Steltz was great! Very friendly and helpful with the process He was a pleasure to work with and would recommend him to anyone looking to buy Micheal Steltz was great! Very friendly and helpful with the process He was a pleasure to work with and would recommend him to anyone looking to buy a vehicle.. Thanks so much. Tammy and Connor More

Came in yesterday and today to buy my first car. Met with Joey Franklin and he was incredibly patient with my dad and I. While the finance department was tricky, Joey still made sure that I had a go Met with Joey Franklin and he was incredibly patient with my dad and I. While the finance department was tricky, Joey still made sure that I had a good experience and did his best to be helpful and honest. I 100% recommend going to see him if looking for a car. More

A really good experience all around. Super low pressure and seem to really want to do a good job by their customers. I worked with Mike Steltz a couldn't have been happier with the servi Super low pressure and seem to really want to do a good job by their customers. I worked with Mike Steltz a couldn't have been happier with the service he provided throughout the purchase. I feel like I got a fair deal and absolutely love the vehicle. Would definitely recommend D'Ella Honda to anyone based on my experience. More