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D'ELLA Honda of Glens Falls
Queensbury, NY
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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234 Reviews of D'ELLA Honda of Glens Falls
November 12, 2021
I had a very pleasant experience with the service department from D’ella Honda of Glens Falls which has a staff very friendly, very attentive, and professional. I want to bring a special thank you to department from D’ella Honda of Glens Falls which has a staff very friendly, very attentive, and professional. I want to bring a special thank you to service advisor Johnathan Klingler which I was very nice impressed by his professionalism. More
by R. V. Cristea
Employees Worked With
Johnathan Klingler
October 20, 2021
Jody in the service department is one of the main reasons I will continue to purchase Honda vehicles. Please recognize that Jody’s expertise is a tremendous asset to your business. I will continue to purchase Honda vehicles. Please recognize that Jody’s expertise is a tremendous asset to your business. More
by jjweber2001
Employees Worked With
Jody Putney-Jones
September 26, 2021
I headed to Della Honda yesterday to test drive a Honda HRV. I was connected to Christian, a salesperson, and he quickly got me set up on a test drive. He was informative and personable, but not pushy. I w HRV. I was connected to Christian, a salesperson, and he quickly got me set up on a test drive. He was informative and personable, but not pushy. I was offered a great deal on my trade-in and I was able to drive the HRV away a few hours later. Alen, the General Manager, was pleasant and ensured I was happy throughout the process. It was a great experience and I’m loving my HRV. Thank you. Honorable mentions go to Kurt, Eric, and Ashley. The customer service was top notch. More
by MariaDee
Employees Worked With
Christian, Alen, Ashley, Kurt Montanye, Erick Forlie
April 08, 2021
I just had the best experience with D'Ella. 100% better than my last one!! I am excited about my car and very happy with the service I received!! I'm looking forward to doing continued business with them. than my last one!! I am excited about my car and very happy with the service I received!! I'm looking forward to doing continued business with them. Nicole Pafundi was informed and responsive, and Ryan Winter finalized the deal with understanding! Thank you!! More
by Alinemcg
Employees Worked With
Nicole Pafundi in Sales and Ryan Winter in finance, Ryan Winters
February 24, 2021
I've bought two cars from D'ELLA Honda of Glens Falls, and no doubt will be buying more. It's one of the best and most honest dealerships I've ever dealt with. My salesperson, Damien Tucker, would get a t and no doubt will be buying more. It's one of the best and most honest dealerships I've ever dealt with. My salesperson, Damien Tucker, would get a ten-star rating if that existed. Damien was knowledgeable, patient, honest - a total pro and a delight to do business with. He spent about a half-hour in a damp drizzle explaining to my wife and I all the high-tech safety features in the car we were buying. There was no pressure, no shenanigans, no turning me over to a manager to get worked over. Damien truly wants his customers to be happy and feel respected, and shows it in his work. Business manager Kurt Montanye was a first-rate pro himself, going over the paperwork and details thoroughly, and with no deception. I traveled more than three hours from home, and passed probably 25 Honda dealerships en route, to buy from D'ELLA. I did so because I knew I'd get an excellent deal on a quality car, and have the whole transaction be seamless and pleasant. I'd make the trip again tomorrow. More
by wrcoffey
Employees Worked With
Kurt Montanye, Damien Tucker
January 25, 2020
WONDERFUL!!!!! I cannot say enough about the service and friendliness at Della Honda. Larry Knox is the best and goes above and beyond. This is the second Honda he h I cannot say enough about the service and friendliness at Della Honda. Larry Knox is the best and goes above and beyond. This is the second Honda he has sold me and excellent experiences!! Ryan Winters was very helpful and did a super job for me!! I can't express my appreciation enough to you both!!! You are my go-to Honda people!!! Thank you Larry and Ryan!!!!! More
by tenderfeet55
Employees Worked With
Larry Knox, Ryan Winters
November 25, 2019
I had a very bad experience with this dealership I saw a vehicle online that I was very interested in and I called them on Thursday and told them I was very interested in the vehicle and would like to come vehicle online that I was very interested in and I called them on Thursday and told them I was very interested in the vehicle and would like to come test drive it I spoke with one of the sales representatives he took all my information to come test drive it today. He was supposed to call me this morning to make sure I was coming and if anything was to change I never got a call I just got on the highway and drove 2 hours when I got an email that car was sold. I was 30 minutes away so I got there spoke with another sales person and he confirmed it was sold and that he was sorry. He tried to see if there was anything else they had but it wasn’t. He offered me and my son doughnuts and coffee like are you serious I just drive 2 hours and 45 minutes to find out the car I really wanted was sold and what makes it worse tit was sold on Thursday after I spoke with the sales person. I mean at least they could’ve offered me a gas card for the inconvenience. So on my way home the sales person I spoke with on Thursday calls me to say he found something and would I like to come back and I told him no I’m already 30 minutes away and I’m not interested he goes on to say he’s sorry and that the sales manager told him that he tried contacting me on Saturday but mind you I f that was true why didn’t he leave a voicemail. I was very disappointed and feel they didn’t care. More
by TeeTee
Employees Worked With
Henry Pauquette
November 05, 2019
Wonderful experience! I have just brought home my new pre-owned CRV. This is this best experience I have ever had with a dealership. My salesman's name was Van. He made me I have just brought home my new pre-owned CRV. This is this best experience I have ever had with a dealership. My salesman's name was Van. He made me feel very comfortable and didn't push me into anything in any way. He was very pleasant and explained everything about my car very well. He really took the time with me. It meant alot! The business manager, Ryan Winters also treated me very well. Explained everything to me perfectly. Also, not pushy. It meant alot to me to have been taken care of by these two gentlemen! Look forward to seeing you again! Thank you Again, ROADKILLROSE More
by ROADKILLROSE
Employees Worked With
Van Chakalis, Ryan Winters
September 14, 2019
Thank you! I came up to lake George on Friday 9/13 for the weekend with my wife. We live approximately 170 miles south of here. When we arrived my cars check eng I came up to lake George on Friday 9/13 for the weekend with my wife. We live approximately 170 miles south of here. When we arrived my cars check engine light came on and the motor was badly missing. I located the closest Honda dealership and went to D’ELLA Auto Group. It was a Friday afternoon at around 3:50 in the afternoon and spoke to service advisor Jody Pitney-Jones. She said the soonest the car could be looked at was 9:30 the next morning because they were closing up at this time. I told her we were from out of town up here for the weekend and hopefully the car would make it back to the hotel and then back to the dealership in the morning. With that she said “wait a minute and let me see what I can do” and went back into the service area. She came out a few minutes later and said she got a technician to check the car now. The car was taken inside and awhile later she came to us in the waiting area and told us the problem was not only located ( a blown plug)but was fixed and ready to go. I want to thank you Jody for going out of your way to help us out of towers and saving our weekend. THANK YOU SO MUCH JODY ! More
by Rich&Jay
Employees Worked With
Jody Putney-Jones
