D'ELLA Honda of Glens Falls
Queensbury, NY
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235 Reviews of D'ELLA Honda of Glens Falls
An amazing experience at Della. Everyone was great, but Damien Tucker was awesome. He's very friendly, knows these cars inside and out, considerate, not pushy, and always willing to help. Love our new Pilo Damien Tucker was awesome. He's very friendly, knows these cars inside and out, considerate, not pushy, and always willing to help. Love our new Pilot and extremely appreciated his help making sure everything was setup how I wanted before I drove off the lot. More
I had a very pleasant experience with the service department from D’ella Honda of Glens Falls which has a staff very friendly, very attentive, and professional. I want to bring a special thank you to department from D’ella Honda of Glens Falls which has a staff very friendly, very attentive, and professional. I want to bring a special thank you to service advisor Johnathan Klingler which I was very nice impressed by his professionalism. More
Jody in the service department is one of the main reasons I will continue to purchase Honda vehicles. Please recognize that Jody’s expertise is a tremendous asset to your business. I will continue to purchase Honda vehicles. Please recognize that Jody’s expertise is a tremendous asset to your business. More
I headed to Della Honda yesterday to test drive a Honda HRV. I was connected to Christian, a salesperson, and he quickly got me set up on a test drive. He was informative and personable, but not pushy. I w HRV. I was connected to Christian, a salesperson, and he quickly got me set up on a test drive. He was informative and personable, but not pushy. I was offered a great deal on my trade-in and I was able to drive the HRV away a few hours later. Alen, the General Manager, was pleasant and ensured I was happy throughout the process. It was a great experience and I’m loving my HRV. Thank you. Honorable mentions go to Kurt, Eric, and Ashley. The customer service was top notch. More
I just had the best experience with D'Ella. 100% better than my last one!! I am excited about my car and very happy with the service I received!! I'm looking forward to doing continued business with them. than my last one!! I am excited about my car and very happy with the service I received!! I'm looking forward to doing continued business with them. Nicole Pafundi was informed and responsive, and Ryan Winter finalized the deal with understanding! Thank you!! More
I've bought two cars from D'ELLA Honda of Glens Falls, and no doubt will be buying more. It's one of the best and most honest dealerships I've ever dealt with. My salesperson, Damien Tucker, would get a t and no doubt will be buying more. It's one of the best and most honest dealerships I've ever dealt with. My salesperson, Damien Tucker, would get a ten-star rating if that existed. Damien was knowledgeable, patient, honest - a total pro and a delight to do business with. He spent about a half-hour in a damp drizzle explaining to my wife and I all the high-tech safety features in the car we were buying. There was no pressure, no shenanigans, no turning me over to a manager to get worked over. Damien truly wants his customers to be happy and feel respected, and shows it in his work. Business manager Kurt Montanye was a first-rate pro himself, going over the paperwork and details thoroughly, and with no deception. I traveled more than three hours from home, and passed probably 25 Honda dealerships en route, to buy from D'ELLA. I did so because I knew I'd get an excellent deal on a quality car, and have the whole transaction be seamless and pleasant. I'd make the trip again tomorrow. More
WONDERFUL!!!!! I cannot say enough about the service and friendliness at Della Honda. Larry Knox is the best and goes above and beyond. This is the second Honda he h I cannot say enough about the service and friendliness at Della Honda. Larry Knox is the best and goes above and beyond. This is the second Honda he has sold me and excellent experiences!! Ryan Winters was very helpful and did a super job for me!! I can't express my appreciation enough to you both!!! You are my go-to Honda people!!! Thank you Larry and Ryan!!!!! More
I had a very bad experience with this dealership I saw a vehicle online that I was very interested in and I called them on Thursday and told them I was very interested in the vehicle and would like to come vehicle online that I was very interested in and I called them on Thursday and told them I was very interested in the vehicle and would like to come test drive it I spoke with one of the sales representatives he took all my information to come test drive it today. He was supposed to call me this morning to make sure I was coming and if anything was to change I never got a call I just got on the highway and drove 2 hours when I got an email that car was sold. I was 30 minutes away so I got there spoke with another sales person and he confirmed it was sold and that he was sorry. He tried to see if there was anything else they had but it wasn’t. He offered me and my son doughnuts and coffee like are you serious I just drive 2 hours and 45 minutes to find out the car I really wanted was sold and what makes it worse tit was sold on Thursday after I spoke with the sales person. I mean at least they could’ve offered me a gas card for the inconvenience. So on my way home the sales person I spoke with on Thursday calls me to say he found something and would I like to come back and I told him no I’m already 30 minutes away and I’m not interested he goes on to say he’s sorry and that the sales manager told him that he tried contacting me on Saturday but mind you I f that was true why didn’t he leave a voicemail. I was very disappointed and feel they didn’t care. More
Wonderful experience! I have just brought home my new pre-owned CRV. This is this best experience I have ever had with a dealership. My salesman's name was Van. He made me I have just brought home my new pre-owned CRV. This is this best experience I have ever had with a dealership. My salesman's name was Van. He made me feel very comfortable and didn't push me into anything in any way. He was very pleasant and explained everything about my car very well. He really took the time with me. It meant alot! The business manager, Ryan Winters also treated me very well. Explained everything to me perfectly. Also, not pushy. It meant alot to me to have been taken care of by these two gentlemen! Look forward to seeing you again! Thank you Again, ROADKILLROSE More