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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

August 19, 2014

Great Experience I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. More

by KWest88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 01, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota! Our goal is always to exceed our customer's expectations. I am happy to hear that John was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

August 19, 2014

Excellent Salesman and Customer Service I have bought several vehicles from Cumberland Toyota which with all of those I have only dealt with one salesman the entire time which was "Ryan Corn More

by kingt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Sep 03, 2014 -

Cumberland Toyota responded

We cant thank you enough for your continued support over the years. We are so happy to hear you enjoyed your experiences at Cumberland Chrysler Center over the years. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 19, 2014

Fast, courteous, and very knowledgeable of products I have purchased 2 brand new vehicles from John. He was very knowledgeable of the vehicles, helped me with my selection and even went to extreme meas More

by wellsridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 01, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 19, 2014

Very professional and personable!! Was visiting the dealership with my mother in law who was purchasing a new car and John Fielden found ME the car I wanted too (even though I wasn't lo More

by Potterswife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden , John Fielden
Sep 01, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

August 19, 2014

Purchased 2014 Camry Hybrid Josh treated us very well and gave us a good deal for a new Camry Hybrid. A pleasant experience. We will return for service and future purchases. More

by bwbuell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Sep 01, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Josh. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 19, 2014

Genuine Quality Products with Personal Relations at its Best I moved to town to take a new job. My new job involves traveling and being punctual. So my need for a reliable mode of transportation and a service More

by lumberman1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Looper, John Fielden, Wayne Chaffin
Sep 01, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Bitchin' Good Service These dudes sell the heck out of a car. I bought two in the same day, because the deals were too real to pass up. The sales staff and finance staff More

by amandacg12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Aug 29, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on both of your new purchases! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Salesman John Fielden is more than a salesman. He continues to help when problems come up. I feel I can call John day or night to ask for assistant with anyth More

by Barrociere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden , John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

2014 Toyota Sequoia My husband and I have been searching for a Toyota Sequoia for several months -- used or new. We worked directly with John Fielden on this project. J More

by m_tucker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! John is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

C. Turnbow John went over and beyond to help us. We weren't sure what we wanted and he helped us tremendously! Great sales person and guy! More

by Branson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director