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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

August 18, 2014

Made it mine When I started looking at the 4 Runners, John Fielden was the guy who met me on the lot and answered every question I asked. I am very picky and want More

by RaeRay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Car Buying Made Simple! I contacted John Fielden about a very specific vehicle that I wanted to purchase. I didn't make his task easy, but within 48 hours, I drove away with More

by m&aspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience with us! We’re happy to hear that John was able to provide you with excellent customer service. Please let us know if we can further assist with your vehicle needs in any way. Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Ryan Corner May Just Walk on Water! After the excellent experience with Ryan Corner last year when purchasing a vehicle, I called him again needing a vehicle for my daughter's first car. More

by dreywyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 26, 2014 -

Cumberland Toyota responded

Thank you so much for sharing your experience with Cumberland Toyota and Ryan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Corolla. Ryan and the team will be thrilled to hear your feedback! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

From a SUPER Picky Customer When I saw the new 2014 4Runner, I knew I had to have one. The problem was that I HAD to have one in red. If you have tried to find a Red 2014 4Runner More

by Red_2014_4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Eric Grooms, John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Brandon and John helped to make your experience such a positive one. Enjoy your new 4 Runner! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Love my truck John has taken great care of us. He found the truck I wanted at another dealership, arranged for a dealer swap from another state, and had the truck More

by Gboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicle. Please let us know if we can further assist with your new vehicle or your. We look forward to seeing you again! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Valuable Expertise and Caring! We value the expertise, care, and service of John Fielden as our Sales representative when we purchased our 2013 Toyota Camry XLE in May 2013! After r More

by darupert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thanks for taking the time to leave us a review. We are happy to hear you had an excellent experience with John and the rest of the dealership. Please let us know if there is anything we can help you with in the future. We hope you are enjoying your new Camry! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Great! I absolutely hated my car I had so I went to Toyota! I always heard good things about Toyota cars! John was such good help in getting my car traded in More

by Kaylalw91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you so much for sharing your experience with Cumberland Toyota and Josh. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle.Josh and the team will be thrilled to hear your feedback! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Manager John has sold me several cars and I appreciate his professionalism, honesty, integrity and knowledge of the product he's selling. I consider john a fr More

by Brent Tevebaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience, welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to helped you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. John is truly an asset to our team and I am glad that he was able to helped you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Purchase of new van My wife was shopping for a new van. John Fielden took the time to help her select the van with the features she wanted and help her understand other f More

by goffd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Cumberland Toyota I had looked hard at several dealerships for the right trk for me.Had just about bought a 2014 Nissan titan.I told my wife let's go look at the new To More

by vtx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

We couldn’t be happier that John provided you with a great car buying experience. He is a true asset and we are lucky to have he on the Cumberland Toyota team. We hope you are enjoying your new Tundra, please come back to visit anytime! Respectfully, Ryan Corner E Commerce Director

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