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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

August 20, 2014

Excellent customer service! Brandon Davidson was excellent in answering all our questions on a full size pick up and was so very helpful in providing photos of the vehicle. More

by davidsonle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 01, 2014 -

Cumberland Toyota responded

We appreciate the time you have taken to provide feedback to us at Cumberland Toyota . We are glad you had a wonderful experience and look forward to serving you, your family and friends again! Thank you, E Commerce Director Ryan Corner

Sep 01, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 20, 2014

Best Sales Rep ever goes to...Brandon Davidson!! I recently purchased a new Toyota Camry from Brandon Davidson at Cumberland Toyota. I have to say I have bought many cars over the years and this was More

by mshelton0806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 01, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 20, 2014

John Felden We purchased a new Tacoma from John and a month later went back and bought a new Camry. John never pressured us at all. To schedule maintenance all we More

by rtosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 01, 2014 -

Cumberland Toyota responded

Congratulations on your new Tacoma, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Customer What a great experience getting to purchase a vehicle with John! Not often you run across such an honest car salesman! Thank you for all your help, co More

by Jmfoster23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle,It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Professional but Personal My son and I were referred by a friend to work with John Fielden. Many times being referred to someone can be simply a network of you send people my w More

by Cavalier55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that John helped to make your experience such a positive one. Enjoy your new Toyota! Respectfully, E Commerce Director Ryan Corner

August 20, 2014

Great Service! Brandon Davidson was so friendly and helpful when I was shopping for my current vehicle. He made the process easy and much more enjoyable than I expec More

by rmsblack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota! Our goal is always to exceed our customer's expectations. I am happy to hear that Brandon was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

John Fielden I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every More

by ashlee_tevebaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 20, 2014

Awesome and painless Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasant More

by countryma1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson
Sep 03, 2014 -

Cumberland Toyota responded

Congratulations on your new Cherokee! Our goal is always to exceed our customer's expectations. I am happy to hear that Brandon was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Auto Cneters a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Good People I have purchased three new vehicles at Cumberland Toyota. I really like the sales staff, especially John Fielden. He was so helpful and continues to More

by heylou13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 01, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 20, 2014

My sales person was a huge influence in my buying when I did I appreciate sales people such as Travis who go out of their way before and after the sale..A+++++ His letting me have time with the vehicle before t More

by larryj00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 03, 2014 -

Cumberland Toyota responded

We couldn’t be happier that Travis provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Cumberland Toyota team. We hope you are enjoying your new Toyota, please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

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