Cumberland Toyota
Cookeville, TN
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2,989 Reviews of Cumberland Toyota
Satisfied customer Brandon was awesome to work with. I had shopped two or three different places, and wasn't satisfied with the customer service other dealerships offere Brandon was awesome to work with. I had shopped two or three different places, and wasn't satisfied with the customer service other dealerships offered. Brandon was not pushy I told him exactly what I wanted and he found it. When I went to him first I wasn't ready to buy. We talked and I told him it would at least be 6 months. He never bothered me and waited those 6 months and then called. I felt comfortable buying from him because he wasn't pushy and he kept his words. I highly recommend him. He'll help in any way possible to get what you want. More
Brandon Davidson Many thanks to Brandon Davidson. Of all the sales reps we have dealt with, Brandon was by far the best. His smile and his enthusiasm was contagious Many thanks to Brandon Davidson. Of all the sales reps we have dealt with, Brandon was by far the best. His smile and his enthusiasm was contagious. He didn't use any high pressure techniques, which we appreciated. Brandon was very prompt in getting information to us including a video showing a black interior of the vehicle we wanted ,which we were not able to see in person. That just shows how Brandon went the extra mile for his customer. More
Excellent customer service! Brandon Davidson was excellent in answering all our questions on a full size pick up and was so very helpful in providing photos of the vehicle. Brandon Davidson was excellent in answering all our questions on a full size pick up and was so very helpful in providing photos of the vehicle. More
Best Sales Rep ever goes to...Brandon Davidson!! I recently purchased a new Toyota Camry from Brandon Davidson at Cumberland Toyota. I have to say I have bought many cars over the years and this was I recently purchased a new Toyota Camry from Brandon Davidson at Cumberland Toyota. I have to say I have bought many cars over the years and this was by far the absolute best experience I've ever had! Brandon was amazing and so helpful. He truly went well above and beyond to make this the fastest and easiest car trade I've ever done...ever! I would absolutely recommend everyone to go visit Cumberland Toyota and make sure you ask for Brandon...HE'S THE BEST!! More
John Felden We purchased a new Tacoma from John and a month later went back and bought a new Camry. John never pressured us at all. To schedule maintenance all we We purchased a new Tacoma from John and a month later went back and bought a new Camry. John never pressured us at all. To schedule maintenance all we do is send him a text and he takes care of the rest. Anytime my friends/family talk about purchasing a new vehicle I always tell them about John. My family has made a lifelong friend. More
Customer What a great experience getting to purchase a vehicle with John! Not often you run across such an honest car salesman! Thank you for all your help, co What a great experience getting to purchase a vehicle with John! Not often you run across such an honest car salesman! Thank you for all your help, couldn't ask for a better experience!! More
Professional but Personal My son and I were referred by a friend to work with John Fielden. Many times being referred to someone can be simply a network of you send people my w My son and I were referred by a friend to work with John Fielden. Many times being referred to someone can be simply a network of you send people my way and I will send you people your way. This was not the case with John. He was very professional but also brought things to a personal level, which made the buying experience extremely relaxing. The entire buying process was very positive. The goal was finding what we wanted and getting the deal done, and John was instrumental in getting the deal done. Because of my experience with John and Cumberland Toyota, I would definitely refer anyone to John and Cumberland Toyota seeking a new/used vehicle with the up most confidence. More
Great Service! Brandon Davidson was so friendly and helpful when I was shopping for my current vehicle. He made the process easy and much more enjoyable than I expec Brandon Davidson was so friendly and helpful when I was shopping for my current vehicle. He made the process easy and much more enjoyable than I expected it to be. I would highly recommend him and Cumberland Toyota! More
John Fielden I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every way possible. Not just during the time I was looking for the perfect van but after also. I couldn't figure out how to get my music from my phone to come thru my Bluetooth and what did he do? He met me where I was at, on his time off, and got my problem fixed! Now that's what u call service! I have bought many cars and I have never had a sales person like him. I will never buy from anyone else as long as he continues to be a car salesman. He is by far the best! I've told my family and my friends about him and they now use him too! The best! More
Awesome and painless Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasant Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasantly patient with my temporary indecision. He made sure I was physically comfortable, providing water and shade outside and comfort indoors. He made sure I was psychologically and emotionally comfortable reassuring me, and allowing me to take my time as this was a big decision. When I left with my new vehicle I knew I made the right decision. I am happy with my Jeep Cherokee Latitude and Brandon made the process Awesome and Painless. More