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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

October 30, 2014

Great Buying Experience From speaking with Roberta Love a few weeks back, to working a deal with Odell Braswell once I made a decision, Brandon Davidson giving final approval More

by d&jdyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love, Odell Braswell, Brandon Davidson, Wayne Chaffin
Nov 22, 2014 -

Cumberland Toyota responded

Hey there! Thank You so much for the 5 star review! We will share your kind words with Odell, Roberta, Wayne and Brandon Enjoy your new car. Welcome to the Cumberland family!

October 30, 2014

Easiest car buying experience ever! Kyle Potter at Cumberland Toyota went above and beyond his call of duty to find me the perfect car. I live in Nashville and never even went to the dea More

by suzanne_monet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
Nov 22, 2014 -

Cumberland Toyota responded

Thank you so much for this great review! Kyle is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

October 26, 2014

Great Experience buying our daughter's 1st car We had an awesome experience buying our daughter's 1st vehicle. John Fielden helped us find the right car within our budget and helped us through the More

by Lorie Wright
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 22, 2014 -

Cumberland Toyota responded

Congratulations on your new vehicle! Our goal is always to exceed our customer's expectations. I am happy to hear that John was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

October 24, 2014

Excellent! I had an excellent experience. John Fielden and his team worked hard to make the experience as smooth as possible and get me exactly what I needed and More

by jlowhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Nov 22, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

October 18, 2014

I replace a car involved in a MVA. He made my purchase a easy and comfortable task.I am planning on another Rav4 from him for my wife.I look forward to my next purchase. More

by Steve26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 22, 2014 -

Cumberland Toyota responded

Congratulations on your new Rav 4! Our goal is always to exceed our customer's expectations. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

October 10, 2014

Inviting, positive, energetic, and pure satisfaction Our salesman, Travis Fitzegarld, was very thorough. From his professional appearance to his friendly greeting, Travis maintained a class a service exp More

by deeburdet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 22, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Travis. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

October 10, 2014

sporty one I must say that my scion frs is everything I hoped it would be. it handles well, it is very sporty, and super sharp! I am very happy with my purchase More

by riverrunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Nov 22, 2014 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Travis is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

October 05, 2014

JOHN FIELDEN is an amazing salesman. My first experience with Cumberland Toyota was very rewarding and resulted in my purchasing a new 2014 Toyato RAV4. John made me feel very comfortabl More

by faye gregory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 22, 2014 -

Cumberland Toyota responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that John was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Toyota. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

September 30, 2014

Great First Experience I could have not better a better decision than going to Cumberland Toyota. Kirby, is my saleman, and during the process he helped understand how every More

by saradonnan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Whitson, Matt Thomsen, Wayne Chaffin, Kirby Beverly
Nov 22, 2014 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Kirby does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

September 28, 2014

Josh Lawson is awsome. Always takes good care of us. Josh Lawson has always taken good care of my wife and I. We have gotten 4 vehicels from him at Cumberland Toyota and everyone of them has been just wh More

by dps2281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 22, 2014 -

Cumberland Toyota responded

4th times a charm, I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in leasing your 2014 Toyota Camry. I'm glad Josh did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner e Commerce Director

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