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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

December 04, 2014

good experience This was a Good transaction with fast buying experience and good negotiations i would highly recommend this dealership and sales person for you next More

by Grissom 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Dec 13, 2014 -

Cumberland Toyota responded

Congratulations on your purchase! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

December 04, 2014

New Car Experience I had a great experience at Cumberland Toyota when I bought a new Toyota recently they were very helpful and friendly. They answered all my questions. More

by foxeric99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Dec 13, 2014 -

Cumberland Toyota responded

Congratulations on your new Toyota! Our goal is always to exceed our customer's expectations. I am happy to hear that Kirby was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

December 04, 2014

Great Experience Our new car purchase was made into a great experience by our salesman John Fielden. Being a business owner myself and not having a lot of spare time, More

by kountrykamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Dec 13, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

Dec 13, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

November 21, 2014

"Liked them so much I Bought two " I recently made my 2nd purchase for Cumberland Toyota and this time I needed two cars and my experience was wonderful, They helped me every step of th More

by sarahneal88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Travis Fitzpatrick
Nov 22, 2014 -

Cumberland Toyota responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in purchasing your new vehicle. I'm glad Josh did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner e Commerce Director

November 17, 2014

Great Transaction I just traded for a Toyota Tacoma and this was one of the first times in years that I didnt buy directly from an individual. In the past I have had b More

by JeffPryor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 22, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car. I'm glad I was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

November 14, 2014

**Josh Lawson** Just wanted to let everyone know how great of a Salesman Josh is I have been there a few times in the past couple of years...I went there for the firs More

by KarenBoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Nov 22, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Josh. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

November 04, 2014

smooth and quick purchase We knew what we wanted. Cumberland Toyota got it for us. They were great from the salesman to the finance manager. We continue to go back for our serv More

by candicemoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Travis Fitzpatrick
Nov 22, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

November 02, 2014

Great Experience dealing with Ryan Corner ......just went in to check out a vehicle recommended by my mechanic. Ryan was very knowledgeable and responsive to all my numerous inquiries. The de More

by wood3180
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Nov 22, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that we were able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

November 01, 2014

Great Deal!!! We very treated very nicely. Travis Fitzpatrick was very professional and courteous in dealing with us. He answered all our questions and was very h More

by john.barnes.9484941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Wayne Chaffin, Travis Fitzpatrick
Nov 22, 2014 -

Cumberland Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Travis, Brandon and Wayne provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Thank you Ryan Corner e Commerce Director

October 30, 2014

Awesome! John Fielden went beyond my expectations and made my car buying experience easy and enjoyable. He did everything he could to make sure I got what I wa More

by Ahbejoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Nov 22, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

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