Cumberland Toyota
Cookeville, TN
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2,987 Reviews of Cumberland Toyota
Fred Riddle Deserves a Raise! My recent experience with Cumberland Toyota, specifically salesman FRED RIDDLE, left absolutely nothing to be desired! Every single employee I came i My recent experience with Cumberland Toyota, specifically salesman FRED RIDDLE, left absolutely nothing to be desired! Every single employee I came in contact with was wonderful. From the service dept to the auto body shop, and especially the Sales Team, everyone was helpful, friendly, polite and considerate. I feel FRED RIDDLE really went above and beyond what most people may believe to be just good customer service. All questions were answered to my satisfaction, in a timely manner. Any sales team ANYWHERE could learn much from Fred! I also purchased an extended warranty for my new 2014 Toyota RAV4 XLE from a very knowledgeable and personable guy -- Adam Eldridge. Again, another great guy! Kudos to the entire Cumberland Toyota family for making this car-buying experience one that I will gladly share with anyone interested in purchasing a new vehicle! More
Finally a good car buying experience. I just purchased a vehicle from this dealer. Everyone was helpful and there was no high pressure sales. Josh Lawson was great. I highly recommend J I just purchased a vehicle from this dealer. Everyone was helpful and there was no high pressure sales. Josh Lawson was great. I highly recommend Josh and the team at Cumberland Toyota. More
Best dealership around! The employees there are absolutely wonderful. They went out of their way to make sure I was happy. I purchased an awesome car for an awesome price. I The employees there are absolutely wonderful. They went out of their way to make sure I was happy. I purchased an awesome car for an awesome price. I highly recommend this dealership. More
No pressure...very patient. I had a great experience with Kirby! He was very patient and helpful. He spent half the day answering my questions and concerns. I felt like family I had a great experience with Kirby! He was very patient and helpful. He spent half the day answering my questions and concerns. I felt like family when I left! More
Last Minute Purchase My wife and I didn't leave home that morning with the intention of buying a vehicle that day, though we had been talking about and looking for an 8-se My wife and I didn't leave home that morning with the intention of buying a vehicle that day, though we had been talking about and looking for an 8-seat SUV to replace our car. After deciding to stop a few places and see what was out there, we ended up finding just what we were looking for at Cumberland Toyota. Though it was right around closing time, Mike McCoin helped us through the process of purchasing the vehicle. He was a very helpful salesman who did a good job at getting us what we asked for, and we will definitely ask for him again. More
A no pressure, buying a new car experience My experience with Cumberland Toyota was excellent from beginning to end, including a brief encounter with Russell in the service dept. Fred Riddel i My experience with Cumberland Toyota was excellent from beginning to end, including a brief encounter with Russell in the service dept. Fred Riddel is the best... knowledgeable, friendly and so professional. He explained all features of my new Camry, added phone contacts into the system and generally completed the purchase in a quick and efficient manner. He is a true asset to this dealership. More
Love Toyota We have bought (6) six Toyota's in the last few years. Roberta Love was the first sales person we had at Cumberland Toyota and we have continued to as We have bought (6) six Toyota's in the last few years. Roberta Love was the first sales person we had at Cumberland Toyota and we have continued to ask for her since then. She has always went above and beyond for anything we have needed from her. Whether we needed new or used, she did anything she could to help us find exactly what we were looking for without any hassle or pressure. She is always great about explaining whatever questions we have about the vehicles options and features. We would highly recommend Roberta to any of our family and friends. More
Review Josh Lawson gave me a wonderful experience with buying my first vehicle. He was there to answer any questions or concerns and help in anyway possible. Josh Lawson gave me a wonderful experience with buying my first vehicle. He was there to answer any questions or concerns and help in anyway possible. Will ask for him anytime I go back. More
Chad at Cumberland Toyota I went to Cumberland looking for a preowned vehicle for college. I got lucky enough to have Chad Hancock as my salesman. He was terrific! He let me lo I went to Cumberland looking for a preowned vehicle for college. I got lucky enough to have Chad Hancock as my salesman. He was terrific! He let me look at all the different cars I wanted so I didn't make a rushed decision. I would highly recommend visiting Chad at Cumberland to any of my friends. More
Great experience Kirby worked with my schedule. Kirby did everything to accommodate my needs, wouldn't go to anyone else.He even brought vehicles to my work. This is Kirby worked with my schedule. Kirby did everything to accommodate my needs, wouldn't go to anyone else.He even brought vehicles to my work. This is the second vehicle we bought in a month.thank you. More