Cumberland Toyota

I LOVE my ride! Ryan went beyond the call of duty! I found my 2008 highlander online. I called to inquire about it and spoke to Ryan Corner. I live in Knoxville which is about 90 miles away from the de I found my 2008 highlander online. I called to inquire about it and spoke to Ryan Corner. I live in Knoxville which is about 90 miles away from the dealership. Ryan offered to make a video of the vehicle and text it to me so I could see it and decide if I wanted to make the trip over to view in person. I am in LOVE with my new ride! Ryan is the best! I couldn't ask for better customer service. I am extremely pleased with all aspects of the dealership. I highly recommend Cumberland Toyota and of course Ryan also! It was well worth the drive over from Knoxville! More

Go to Josh Josh is a super representative of Toyota. We have purchased at least four new cars with his leadership and advice. We have recommended him to many o Josh is a super representative of Toyota. We have purchased at least four new cars with his leadership and advice. We have recommended him to many others, both those who are our own friends and strangers who ask us how we like our Prius. We carry Josh's business cards with us for the purpose of happily giving them to others. More

Great customer oriented service. Mike McCoin worked with me to find the price and year of used car I wanted instead of upselling. The price they came down to was "right on" with CarM Mike McCoin worked with me to find the price and year of used car I wanted instead of upselling. The price they came down to was "right on" with CarMax which Mike looked up and the suggested retail price on Kelly Blue Book. He was attentive to make sure I was happy with all the new digital gadgets and showed me how to work them. He followed up to make an appointment for install of a rear view camera for me. More

Go see Kirby!! Had a great experience purchasing my new truck with Kirby Beverly!! Very professional, has a great personality, and helpful in every way!! I would re Had a great experience purchasing my new truck with Kirby Beverly!! Very professional, has a great personality, and helpful in every way!! I would recommend him to anyone that is looking to purchase a vehicle. He is not your typical car salesman when it comes to putting pressure on you. He is an asset to Cumberland Toyota!!! More

A great experience with John Fielden. I normally hate the car purchase process. John has turned that around for me in a very professional manner. The first great thing he does is listen to I normally hate the car purchase process. John has turned that around for me in a very professional manner. The first great thing he does is listen to determine what I really want. Secondly he gives me both sides of the story in terms of the pluses and minuses offered in any particular vehicle. Thirdly, he is very straightforward and pricing. The negotiating process was very easy and I felt the dealership was very accommodating. John is an experienced salesman who has been added long enough to really know what he's doing. When buying my next vehicle, John will be the first one I contact and probably the only one. More

Great experience This is by far THE BEST time I have had on purchasing a vehicle! Usually, I would be there with what would seem ALL DAY, but I told the sales rep I d This is by far THE BEST time I have had on purchasing a vehicle! Usually, I would be there with what would seem ALL DAY, but I told the sales rep I didn't want no going "back-and-forth" and he understood and did exactly as he said he would. Everything was a smooth transition. Definitely an asset adding Mr. Riddle to your team! More

Josh does it again! This is the fourth car I have bought from Josh. He is professional, knowledgeable, and friendly. I have recommended him to friends who have also trans This is the fourth car I have bought from Josh. He is professional, knowledgeable, and friendly. I have recommended him to friends who have also transacted business with him. This deal was done completely over the phone and he even delivered my new vehicle 45 miles, completed the paperwork at my home, and drove the trade in back to the dealership. I was very pleased with every aspect of this purchase. More

Fred's the best! Fred was very nice and professional. We told him the price range and monthly payment we could afford and he gave us all of our options and we couldn't Fred was very nice and professional. We told him the price range and monthly payment we could afford and he gave us all of our options and we couldn't be happier with our new car. Look forward to our next purchase in the future! More

Great expereince wth Josh lawson My son and had a very good time buying my new Highlander. The service was great with Josh Lawson and Wayne Chaffin. I cannot thank Josh enough for b My son and had a very good time buying my new Highlander. The service was great with Josh Lawson and Wayne Chaffin. I cannot thank Josh enough for bring my car to me with the weather the way it's been. I can't wait until I can drive it. Thank you all for your great service. More

Car buying experience John was a pleasure to do business with. He was very patient with me. He gave me the feelink that i was talking with a friend. I could not decide if I John was a pleasure to do business with. He was very patient with me. He gave me the feelink that i was talking with a friend. I could not decide if I wanted to buy new or used. Furthermore I could not decide the type of vehicle. He presented many cars for me to test drive and did not try to sway me to any type vehicle. He wanted me to be comfortable with my choice of vehicle to buy. He was very knowledgeable on all the vehicles that I was looking at and answered any questions that I had. If he did not have the answer for me when I asked he would go and get the information from colleagues or information sheets. He did not shoot from the hip and give any wrong answers. He took time to sit in the vehicles explaining how everything worked. When it came time to buy the haggling process was painless. I told him that I needed to do my homework and that I would be back the following day to negotiate price and he was fine with that . He knew what he needed to sell the car & I knew what the fair price for the car should be and we came to an agreement painlessly. More