Cumberland Toyota
Cookeville, TN
Filter Reviews by Keyword
By Type
2,987 Reviews of Cumberland Toyota
Outstanding sales and service staff Just purchased our 4th Toyota from Josh Lawson. A pleasure to work with. Someone you can trust. We have used their service for almost 10 years, woul Just purchased our 4th Toyota from Josh Lawson. A pleasure to work with. Someone you can trust. We have used their service for almost 10 years, would never go anywhere else. More
Easiest Purchase of My Life I knew exactly the truck I wanted and what I could afford to pay for it. I was looking around at Toyota inventories online and found the right truck a I knew exactly the truck I wanted and what I could afford to pay for it. I was looking around at Toyota inventories online and found the right truck at Cumberland Toyota. When I called they put me in touch with Ryan, the online sales manager. Within 20 minutes we had negotiated the price, my trade-in value, and my out-the-door total. It took me longer to drive to the dealership then it did to finish the transaction and drive off in my new Tacoma. Ryan was friendly, but willing to roll with my direct, no nonsense pace. Next time I buy a truck I'll be going straight back to Cumberland Toyota. More
Happy Customer I could not be happier about my purchase from Cumberland Toyota.. Love my new 2015 Toyota SE. The staff was very friendly.. Thanks John Feilden!!! I could not be happier about my purchase from Cumberland Toyota.. Love my new 2015 Toyota SE. The staff was very friendly.. Thanks John Feilden!!! More
Awesome experience I was treated like family, I will never forget how helpful, friendly, and attentive John Fielden was to my needs. He surpassed my expectations, and I I was treated like family, I will never forget how helpful, friendly, and attentive John Fielden was to my needs. He surpassed my expectations, and I am extremely please. And I will recommend to anyone I know about him and this Toyota dealership. Also in the future when the time comes to get me another truck I will use same dealer and same sales man, John Fielden. More
Professional This is the second vehicle that I have purchased from Cumberland Toyota. The service on March 10 , 2015 was even more professional and courteous than This is the second vehicle that I have purchased from Cumberland Toyota. The service on March 10 , 2015 was even more professional and courteous than what we had experienced in 2008. Mr. John Feilden is a salesman that I will recommend and deal with if I purchase another vehicle. He listened to my request and tried to fill each request to the best Of his ability . Thank you More
Great experience The staff was friendly, and worked hard to meet my needs, and even stayed past closing time to make sure everything was taken care of. The staff was friendly, and worked hard to meet my needs, and even stayed past closing time to make sure everything was taken care of. More
Awesome Sales Team We were very pleased working with Fred. He went above and beyond answering any questions/concerns we had. Fred kept us up to date on the entire proc We were very pleased working with Fred. He went above and beyond answering any questions/concerns we had. Fred kept us up to date on the entire process. We would definitely recommend Cumberland Toyota and Fred to any one looking to purchase a new vehicle! More
Great deal, great team We were looking for a new Toyota the past three weeks. Sent out a price request to Cumberland Toyota. Although on the site they mentioned that we will We were looking for a new Toyota the past three weeks. Sent out a price request to Cumberland Toyota. Although on the site they mentioned that we will get an answer in within 24 hours, we got an e-mail and a phone call from Christy Herd in about an hour. Pleasantly surprised we drove from Cleveland to Cookeville next day. Welcomed in the parking lot by Kirby Beverly we let him know that we got an offer already from Christy. He invited her to join us and both of them were very professional and friendly. We got all information from Kirby and in about two hours drove out our new car. Great deal, great team. Thank you very much. More
New Highlander My husband and I recently bought a new highlander from them. We had a great experience with Josh Lawson. He took the time to really help us with this My husband and I recently bought a new highlander from them. We had a great experience with Josh Lawson. He took the time to really help us with this decision and he was very pleasant to work with. He also made sure we knew how everything worked on the car and went ahead and scheduled our first oil change, which is completmentary. We are loving our new toyota and we can't wait until it's time to buy another new car. More
Great experience Live in Cincinnati, Did everything by phone with Kirby. Took the time with the multiple questions over the phone, and after the deal was done, drove t Live in Cincinnati, Did everything by phone with Kirby. Took the time with the multiple questions over the phone, and after the deal was done, drove the car to me in Cincinnati with the forms. This is excellent service at its finest. More