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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

March 26, 2015

Outstanding sales and service staff Just purchased our 4th Toyota from Josh Lawson. A pleasure to work with. Someone you can trust. We have used their service for almost 10 years, woul More

by Markham Terrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Mar 30, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

March 26, 2015

Easiest Purchase of My Life I knew exactly the truck I wanted and what I could afford to pay for it. I was looking around at Toyota inventories online and found the right truck a More

by mhedges87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Mar 30, 2015 -

Cumberland Toyota responded

Congratulations on your new Tacoma! Our goal is always to exceed our customer's expectations. I am happy to hear that we were able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

March 17, 2015

Happy Customer I could not be happier about my purchase from Cumberland Toyota.. Love my new 2015 Toyota SE. The staff was very friendly.. Thanks John Feilden!!! More

by tammy odom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 30, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

March 17, 2015

Awesome experience I was treated like family, I will never forget how helpful, friendly, and attentive John Fielden was to my needs. He surpassed my expectations, and I More

by rrios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 30, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

March 15, 2015

Professional This is the second vehicle that I have purchased from Cumberland Toyota. The service on March 10 , 2015 was even more professional and courteous than More

by Kwrags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dronebarger , Brandon Hall, John Fielden, Wayne Chaffin
Mar 30, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

March 14, 2015

Great experience The staff was friendly, and worked hard to meet my needs, and even stayed past closing time to make sure everything was taken care of. More

by My Toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Kirby Beverly
Mar 30, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

March 11, 2015

Awesome Sales Team We were very pleased working with Fred. He went above and beyond answering any questions/concerns we had. Fred kept us up to date on the entire proc More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Mar 11, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle! Our goal is always to exceed our customer's expectations. I am happy to hear that Fred was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

March 11, 2015

Great deal, great team We were looking for a new Toyota the past three weeks. Sent out a price request to Cumberland Toyota. Although on the site they mentioned that we will More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Herd, Wayne Chaffin, Kirby Beverly
Mar 30, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Kirby and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

March 09, 2015

New Highlander My husband and I recently bought a new highlander from them. We had a great experience with Josh Lawson. He took the time to really help us with this More

by doxielover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Mar 11, 2015 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Cumberland Toyota with only the best there is to offer. It’s so nice to hear that Josh and Wayne helped to make your experience such a positive one. Enjoy your new vehicle Respectfully, E Commerce Director Ryan Corner

March 09, 2015

Great experience Live in Cincinnati, Did everything by phone with Kirby. Took the time with the multiple questions over the phone, and after the deal was done, drove t More

by Ecarlyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Mar 11, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Sincerely, Ryan Corner E Commerce Director

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