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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

February 14, 2015

Wonderful Employees were very friendly and helpful. Chad took great care of us. He helped us get the best deal for the best price. We would recommend Chad to an More

by Faith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Chad is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

February 13, 2015

Ryan Corner! Excellent Salesman! HIGHLY RECOMMENDED! Ryan Corner was the nicest, straight forward, non-pushy salesman ever. I have been buying cars for years and it was the absolute best car buying exper More

by Xtreme-Creations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Camry. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

February 12, 2015

RYAN CORNER IS 5 STAR IN ALL WAYS Ryan Corner was my wonderful salesman. I hadn't planned to buy a car that day but Ryan made the transaction so easy that I did buy. He took all of my More

by PetLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota! Our goal is always to exceed our customer's expectations. I am happy to hear that we were able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

February 12, 2015

Great Experience I came to look at a Toyota Camery. John Fielden helped me. He was friendly and helped me finance a car at a rate I was comfortable with. I would defin More

by hlangford
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Camry, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

February 09, 2015

Mike McCoin at Cumberland Toyota in Cookeville, TN was the nicest salesman I've ever encountered. He actually listened to what we wanted and worked for us to get More

by sully1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Feb 11, 2015 -

Cumberland Toyota responded

Awesome to hear Mike did a great job. I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

February 07, 2015

Excellent, Pleasant Car-Buying Experience! After looking online for a used Prius, I saw a couple of interest @ Cumberland Toyota. I had spoken with John Fielden about a month ago while having m More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, John Fielden, Wayne Chaffin
Feb 11, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Auto Center Sincerely, Ryan Corner E Commerce Director

February 06, 2015

Excellent dealership and employees John was exceeding helpful in purchasing our Rav4 XLE. He was knowledgeable about all the models comparing each to the other. Very patient and friendl More

by Bernice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 11, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

February 05, 2015

ease of purchasing This was the most painless purchase of a vehicle that I've every had. Travis was so easy to work with and he made the experience a positive one. I wou More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Feb 11, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 04, 2015

new car buy Kirby and Brandon made the new car buy event very pleasant. great price! they locked me in to coming back to buy my third car from them. More

by chet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Kirby Beverly
Feb 11, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

January 31, 2015

Excellent Care John Fieldan is an excellent salesman who took great consideration in what I wanted. He called various dealerships across the state to make sure I had More

by mwjohnson78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 11, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

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