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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

April 26, 2015

True Southern Hospitality Beautiful experience. We love Toyota {half a million miles of the Echo we have!}.I was so impressed the quick straight forward transaction. Travis too More

by The'resa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
May 06, 2015 -

Cumberland Toyota responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Travis is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

April 23, 2015

Great Car Buying Experience! We had a great experience buying a new Toyota Prius from Odell Braswell. I would recommend buying from this dealership and sales staff to anyone. When More

by nealaviator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
May 06, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

April 23, 2015

Great experience! We purchased a new to us Toyota Venza. Odell Braswell helped us have a great experience. I would recommend him to everyone who is looking for a new ve More

by Mayerbunch4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Kyle Potter
May 06, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

April 16, 2015

felt very comfortable with the whole deal Very comfortable and enjoyable experience they were very helpful an put me first I would hands down recomed them to anyone all around excellent servic More

by tstevens91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Travis Fitzpatrick
May 06, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 16, 2015

Wonderful Car Buying Experience My husband and I have now bought two vehicles thanks to Odell Braswell! He treated us like family. There aren't enough words to say how much we apprec More

by mtwix0365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 16, 2015

Didn,t feel pressured. We looked at the Rav4 several times but I never felt pressured by Fred to trade until I was ready. When I felt it was time, I was prepared with res More

by lmw712
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Matt Thomsen, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

April 15, 2015

Buying our new SUV. We had a great experience, buying a new Toyota Highlander . Kirby Beverly was very informative, and meet all our expectations . We would highly recomm More

by shopper Doris 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon was shawdowing Kirby Beverly., Kirby Beverly
May 06, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Kirby. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

April 14, 2015

Above and beyond - not your usual dealership Our sales rep, Chad Hancock, went above and beyond to find the perfect truck for our son. Very professional, very patient with us, and never gave up More

by tmitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 14, 2015

Wonderful car buying experience I gave Cumberland Toyota 5 stars because my car buying experience was almost effortless on my part. Jeremy Whitson and Chad Hancock were so helpful. J More

by B.Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Whitson, Chad Hancock
May 06, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Chad does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

April 14, 2015

Excellent Teamwork! We were unexpectantly forced to purchase a car after my car was totaled in a car accident. Fred & Odell both helped us through this stressful event. T More

by BethO38501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Fred Riddle
May 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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