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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

May 03, 2015

Great purchasing experience It was easy to find the right car at the right price with our salesman, John Fielden. He helped us narrow down the choices to fit our need and price r More

by Momof4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
May 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 03, 2015

fast, friendly, helpful When my old car finally gave out and I needed a new reliable car fast, they helped me out. Overall it was a pleasant experience. They worked with me o More

by kbrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
May 06, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Kirby. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

May 03, 2015

Very helpful and accommodating Mike went above the norm. He helped me in every way possible. Wanted me to be happy and did all he could to see that I was. More

by Jess7384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
May 06, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 01, 2015

Excellent Experience The Cumberland Toyota team was great to work with especially my salesman John Fielden! He worked with me to get the vehicle I wanted at the price we More

by Chelseyb23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Directo

May 01, 2015

Very Good Experience I recently purchased a new Toyota Corolla S from Cumberland Toyota in Cookeville. Mr. John Fielden was excellent to work with. He was not only extre More

by Ba Do
Recommend Dealer
Yes
Employees Worked With
John Fielden, Travis Fitzpatrick
May 06, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

April 30, 2015

amazomg No matter what our situation was they were able to work with us. After being tossed around by other dealers Toyota was our last option before we have More

by whitneyfrogge89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Kirby Beverly
May 06, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 28, 2015

Excellent Customer Service Great people to work with, very friendly and professional. They had us in and out in less than a hour with the vehicle we wanted. We drove almost 3 ho More

by jdbsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 27, 2015

great buying experience This is a great dealership. Very friendly atmosphere and wonderful people. John Fielding was wonderful to work with. We have purchased several vehicle More

by linda21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, John Fielden, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

April 27, 2015

Wonderful service! Cumberland Toyota went above and beyond my expectations for a dealer! Mike McCoin served us, and from the very beginning he spent the time to answer More

by M.Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
May 06, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

April 26, 2015

excellent service Travis was very helpful and knowledgeable about the vehicle I was interested in. He was unbelievably patient with me and met all my needs. Travis 100% More

by alifsaylors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, Wayne Chaffin, Travis Fitzpatrick
May 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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