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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

May 14, 2015

Flawless transaction! I am certain all of the staff members at Cumberland Toyota are equally as competent, but I strongly suggest you ask for Mike McCoin to take care of yo More

by satisfiedbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Walker, Mike McCoin
May 16, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Mike and Justin. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

May 14, 2015

Excellent Service Travis Fitzpatrick and Kirby Beverly were our salesmen. They were both extremely helpful and professional. We dealt with Kirby the longest. He went More

by Tena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Kirby Beverly
May 16, 2015 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Travis and Kirby. I'm glad they were able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

May 13, 2015

"Excellent!" Josh was very flexible and accommodating so we could make our trip the next morning. The staff remained after hours to make sure everything was taken More

by huffman, paul and melinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
May 16, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

May 10, 2015

Excellent! Being a first time buyer was exciting and frightening at the same time. Kirby and Josh made it easy. The whole Cumberland team was very friendly and c More

by calesds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Kirby Beverly
May 16, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 08, 2015

Great Experience John was wonderful to work with. He made sure I got a truck that had exactly what I needed without trying to sell me on more truck that I needed. Over More

by nickjeffs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
May 16, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

May 08, 2015

GREAT John worked hard to get the best value for the car I wanted. Extremely professional and very accommodating. When I arrived John had the vehicle ready More

by milspec14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
May 16, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 07, 2015

Excellent people in all departments at this dealership! Bought an Avalon 8 years ago from Josh. Time to take advantage of the new safety features and asked Josh to find us the Rav4 we wanted. He did, made More

by Monica's Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
May 16, 2015 -

Cumberland Toyota responded

Thank you so much for your continued support and for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

May 07, 2015

The sales and service experience is GREAT! As a women I was impressed with the time Odell Braswell toke to help me pick the perfect car for me. I am very happy! More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
May 16, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

May 04, 2015

Very pleased with the fast service They had fast, friendly, and reliable service. I've bought two cars from them and have never been disappointed! I reccomned them to anyone buying a ve More

by Ashleyrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
May 06, 2015 -

Cumberland Toyota responded

I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

May 04, 2015

Highly Recommend Josh was so helpful in showing me the trucks that they have to offer and worked out a great deal and service since has been a pleasure!! More

by rodhmmmm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
May 06, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Josh does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

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