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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

May 19, 2015

New 2015 Camry The dealership was friendly and helped wherever they were able. They also did a good job of answering questions while browsing vehicles. They weren't More

by boughtmeanewcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Jun 11, 2015 -

Cumberland Toyota responded

We couldn’t be happier that Mike provided you with a great car buying experience. He is a true asset and we are lucky to have him0 on the Cumberland Auto team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

May 18, 2015

2nd purchase went as smooth as my 1st purchase Roberta was friendly and honest. No pressure, no sales games. Gave me a great deal on my purchase and a great deal on my trade. More

by frankk38570
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love, Wayne Chaffin
Jun 11, 2015 -

Cumberland Toyota responded

We couldn’t be happier that Wayne and Roberta provided you with a great car buying experience. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

May 18, 2015

"Very Professional" I dealt with Odell Braswell and Fred Riddle. Fred actually sold me the car. He was great not pushy and very honest. He is very knowledgeable and let m More

by 64sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
., Odell Braswell, Fred Riddle
Jun 11, 2015 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Fred and Odell helped to make your experience such a positive one. Enjoy your new vehicle! Respectfully, E Commerce Director Ryan Corner

May 16, 2015

Awesome group of Professionals My salesman Andy Claborn is the best. He is very knowledgeable and so easy to talk with. We truly enjoyed our experience with Toyota. A great group of More

by sherry's2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall
May 16, 2015 -

Cumberland Toyota responded

It is so nice of you to provide such great feedback to us at Cumberland Toyota. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Sincerely, Ryan Corner E Commerce Director

May 15, 2015

Enjoyable and worthwhile Fantastic experience! These folks worked very hard to find the vehicle I wanted. I walked in with a wish-list of features and drove away with the ve More

by rngrik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
May 16, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Odell was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

May 15, 2015

Excellent Salesman Jonathan Norsworthy was professional when it comes to a car salesman . He was very helpful and knowledge. Jonathan Norsworthy and Travis Fitzpa More

by carguy MK 0504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jonathon Norsworthy
May 16, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

May 15, 2015

Great experience was looking for a new truck. stopped by Cumberland Toyota and talked to josh Lawson. I bought a 2015 Tacoma. josh was very helpful at answering all my More

by keyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
May 16, 2015 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicle. Please let us know if we can further assist with your new purchase. We look forward to see you again! Sincerely, Ryan Corner E Commerce Director

May 15, 2015

Amazing Company! This company is overall wonderful! The sales are not your typical annoying, pressuring and rushed saleperson. They will let you take your time to look More

by Ashley Webster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Danny Webster, Mike McCoin
May 16, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your first buying experience working with Mike. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

May 14, 2015

Excellent!! Absolutely the best customer service I have ever had ! Team work at it's best. The efforts in finding what I needed were superb! Thank you !! More

by Rene123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Grooms, Matt Thomsen, Wayne Chaffin, Jacob Alley
May 16, 2015 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

May 14, 2015

New car purchase Great experience, excellent deal, and superb service. This was my first purchase flying solo and Josh went above and beyond to walk me through the pr More

by erika5588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
May 16, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Josh does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

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