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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

May 30, 2015

Excellent service This was the best car buying experience I ever endured. The dealer seemed really interested in helping me find the car that was right for me and my fa More

by smith8999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Jun 11, 2015 -

Cumberland Toyota responded

Congratulations on your new vehicle, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

May 28, 2015

My Silver Prius c Paul did an excellent job in helping my husband and me find our silver Prius c. I am happy with the purchasing experience and the car. I do have a pro More

by Mrs_Smith251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jun 11, 2015 -

Cumberland Toyota responded

Congratulations on your new Prius! Our goal is always to exceed our customer's expectations. I am happy to hear that Paul was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

May 28, 2015

Two Toyotas in one month Jonathan Norsworthy was our salesman on the first vehicle informative, helpful and courteous. Jonathan Norsworthy and Travis Fitzpatrick helped us wi More

by lucky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Jonathon Norsworthy
Jun 11, 2015 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 26, 2015

Worked with me - not against me I had the privilege of working with Mr. Fred Riddle on the purchase of a new vehicle. The whole staff helped get the best deal. I researched the area More

by Casey W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jun 11, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

May 25, 2015

2015 Toyota Camry XSE I drove almost 100 miles from Chattanooga to Cookeville to work with Kirby. He was incredibly knowledgeable, answered all questions fluently, and was More

by hsurles44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 11, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

May 24, 2015

2015 Camry I drove approximately 65 miles to deal with Kirby. After checking all the Toyota dealerships in my area, it was obvious that Cumberland Toyota couldn' More

by KingstonBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 11, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions We cant thank you enough for making the drive, welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

May 22, 2015

Buying experience . I recently purchased a new 2015 Toyota Camry at Cumberland Toyota. The salesman I dealt with Josh Lawson was very knowledgable and a pleasure to work More

by flyheli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Josh Lawson
Jun 11, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 21, 2015

Great experience ! Cumberland Toyota's John Fieldon did an awesome job getting us in our Highlander. He went above and beyond working with us. (Even staying late). He th More

by newhighlander
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 11, 2015 -

Cumberland Toyota responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

May 21, 2015

Easy Purchase! From the time I pulled in the lot, I knew this was going to be a easy shopping experience. I was very honest that this was my first stop on my way to More

by ClassybutSporty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 11, 2015 -

Cumberland Toyota responded

Everyone at Cumberland Toyota is very happy to hear you had such a great experience with Kirby! We cant thank you enough for your business and we hope you enjoy your new vehicle!! Sincerely, Ryan Corner E Commerce Director

May 21, 2015

Loved my experience This was the 3rd car I've bought from Cumberland Toyota. Everything went very smooth. Brent Byers and Josh Lawson were great. Everyone was very helpfu More

by Krittie_k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Brent Byers, Josh Lawson
Jun 11, 2015 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

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