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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

June 10, 2015

Easy, Fast Car Buying This was the best new car buying experience I've ever had. Ryan Corner was awesome and made the process as smooth and as quick as possible. I was prep More

by ale10051
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Jun 11, 2015 -

Cumberland Toyota responded

We appreciate your five-star review of our dealership. We are so glad that you found us to be low-pressure and efficient. Please come back to see for any future maintenance needs. Thanks for your kind words; we appreciate your business. Sincerely, Ryan Corner E Commerce Director

June 09, 2015

Greatest salesman ever Cumberland Toyota is a wonderful place to purchase a new/used vehicle. I went there undecided on wether or not to buy a new car. My salesman, Kirby, More

by Jazz hands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly
Jun 11, 2015 -

Cumberland Toyota responded

Thank you for your kind words. We are so proud to have been able to provide you with such a stand out experience purchasing a vehicle. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

June 09, 2015

Good experience. Jonathon was very friendly and helped me find the Camry that fit my needs. He listened and was in tune with my needs and wants in a car. I highly re More

by MJ7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Norsworthy
Jun 11, 2015 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership. We are pleased to hear that you enjoyed your experience here with us. We look forward to working with you in the future! Sincerely, Ryan Corner E Commerce Director

June 08, 2015

Calm Sale SOLD Mr McCoin was a pleasure to work with. He was most accommodating with the choices he had to offer and assured us he could find what we were looking f More

by nener
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Jun 11, 2015 -

Cumberland Toyota responded

Thanks for taking the time to leave us a review. We are happy to hear you had an excellent experience with Mike and the rest of the dealership. Please let us know if there is anything we can help you with in the future. We hope you are enjoying your new vehicle Sincerely, Ryan Corner E Commerce Director

June 08, 2015

Best salesman ever! I had an excellent experience working with Jacob Alley.He is very professional and great customer service.He put no pressure on me when I was making m More

by brynshay91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Jun 11, 2015 -

Cumberland Toyota responded

Thanks so much for your feedback and for recognizing Jacob in your review. We hope you are enjoying your new vehicle. Please let us know if there is anything we can help you with in the future. Welcome to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

June 08, 2015

Great! I was helped by Jacob Alley and Mike Thomesen. They both were very helpful. I bought a new corolla from Jacob. He was straight forward and wasn't try More

by keylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen, Jacob Alley
Jun 11, 2015 -

Cumberland Toyota responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Matt and Jacob. We are so happy that you love your new vehicle and look forward to working with you again in the future. Sincerely, Ryan Corner E Commerce Director

June 07, 2015

Great place to buy a car Bets purchase I ever made, I was in and out quick there was no pressure I felt great about the purchase. I would reccimed this dealership to anyone lo More

by Toyota8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Jun 11, 2015 -

Cumberland Toyota responded

Thank you so much for such warm, kind words! We are happy to know that Ryan was able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

June 03, 2015

BEST SALESMAN EVER John Fielden is by far the best car salesman I have ever spoke with. He walked me through the entire process and offered to set up all my oil change a More

by Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 11, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. John does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

June 02, 2015

Salesman of the century--JOHN We have been dealing with John Fielden for 3 years and 3 new auto. He is like family. Would recommend seeing him for all your deals. And More

by Debbie Cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Jun 11, 2015 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through John and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our followers. Sincerely, Ryan Corner E Commerce Director

June 02, 2015

Easy to do business with! My wife and I felt welcomed, felt important and were truly impressed. Our salesman, Travis went out of his way to be helpful in selecting the proper More

by Deerose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Jun 11, 2015 -

Cumberland Toyota responded

Awesome to hear Travis did a great job. He's new to the business but his customer continue to tell me he's doing a great job! I'm so glad we were able to help you with your automotive purchase and welcome to the Cumberland family! Please let me know if you need anything and I look forward to seeing you in for your first oil change. I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

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