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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

April 11, 2015

Awesomeness Everything was great! Highly recommended for anyone looking to get a great deal. Salesman was very informative and not pushy. Location was very cle More

by OlenNatalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Claborn, Wayne Chaffin
May 06, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 09, 2015

totally satisfied!!!!! I would recommend Josh Lawson to anyone.Friendly, low,pressure, knowledgeable.Very easy buying experience. Very large selection to choose from.Love my More

by simpleman316
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Josh Lawson
May 06, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

April 09, 2015

Fast, easy purchase. I had been looking for a certain Sienna configuration. I found it at Cumberland Toyota, about an hour and a half away. I had some pleasant conversatio More

by rpetersknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
May 06, 2015 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

April 09, 2015

Above and Beyond Great car buying experience!! Everyone at the dealership was very friendly and helpful. John helped us find the car we wanted and made it a very pl More

by toyota888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
May 06, 2015 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

April 09, 2015

Great!!!! This is my first time leasing a new car. John was extremely helpful answering all of my questions. He was straight up with me told me what I was gonn More

by Mgabriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
May 06, 2015 -

Cumberland Toyota responded

I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

April 09, 2015

Buying a car at Cumberland Toyota Worked with John Fieldin.Very good experience.Got a great truck. John was very knowledgeable and friendly.Very helpful in the process.Everybody was he More

by No computer Tim 123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
May 06, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 08, 2015

Great experience!! I had a great experience buying my 2011 Tundra. John Fielden truelly helped me with all my questions and made the experience wonderful! I would defian More

by Bobby55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
May 06, 2015 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. John does a wonderful job here at Cumberland Toyota. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

April 06, 2015

Josh is superb ! Always receive personal superior quality service and attention from Josh. Josh always make sure we are completely informed with all the features of More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Apr 08, 2015 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 04, 2015

Good service I have had good experiences both times I purchased at this dealership. The sales person stayed with me the whole time and took in consideration all my More

by Klg1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Fred Riddle
Apr 08, 2015 -

Cumberland Toyota responded

Congratulations on your new car! Our goal is always to exceed our customer's expectations. I am happy to hear that Fred was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Toyota a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

April 03, 2015

Mike was Great Everyone we worked with was very helpful and friendly. Mike helped us a lot. It was an overall great experience. I am very pleased with the car! More

by JCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Apr 08, 2015 -

Cumberland Toyota responded

Congratulations on your new car. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

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