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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews
Call Dealership (931) 545-4347
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1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

April 27, 2016

Friendly and helpful Ronnie was so friendly and personable and made my sister feel right at home. We saw a few others around town and he was the one my sister felt comfort More

by SDeBerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Ronnie Bean
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

April 27, 2016

It was a very good experience He is very helpful, and lets us know everything that is available. I got a 2016 Toyota Camry, and very excited about it! Thanks soo much. More

by Carlee Colvert White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 27, 2016

Relatable He could relate to us and speak easily about the cars and he made sure we knew what everything was. He made sure to get is the best service and care More

by alwingert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Ronnie. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

April 25, 2016

Amazing First Time Buying I had an amazing experience at Cumberland Toyota with Roberta Love! She is not pushy on sales, but helps with what you want more the less. I ended up More

by Brett Suggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love, Wayne Chaffin
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Roberta and Wayne. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

April 25, 2016

Great experience! Bought a great car with friendly and helpful salespeople. Would definitely recommend this dealership to all my friends! Really enjoyed the car buying More

by Jason2447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

April 25, 2016

Great experience!!! Great team to work with. Philip,John and Wayne were all very knowledgeable in their areas of expertise and it made the process one of the easiest I ha More

by PM Asberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin, Philip Re
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 24, 2016

My New Corolla S! My experience at Cumberland Toyota was WONDERFUL with John Fielden. He was able to put me in a great car and met my price needs. Excellent service. Th More

by allibri94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Kirby and John, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

April 23, 2016

Great Service We had a very positive experience buying a truck. The dealer was great and helped make the experience of buying a vehicle less stressful. Plan to bu More

by bren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Matt does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

April 23, 2016

Josh Lawson very helpful Josh Lawson has been the best person very helpful . I'm all time go back to him and send my family and friends to him. More

by C_boonsri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Report | Print
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

April 19, 2016

Best car buying experience EVER This was My first time buying off the lot. My dealer was Odell. From start to finish he made everything so simple and stress free. Odell was outstandi More

by Christy Milton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Report | Print
Apr 22, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

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