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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

April 18, 2016

Josh Lawson helped me. I traded a Prius for a corolla and josh Lawson was the best!! Smooth transaction and I'm happy with my new car. He has sold me my last 2 cars and I wo More

by George Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Apr 22, 2016 -

Cumberland Toyota responded

We appreciate the time you have taken to provide feedback to us at Cumberland Toyota .We are glad you had a wonderful experience and look forward to serving you, your family and friends again! Thank you, E Commerce Director Ryan Corner

April 18, 2016

Super happy I had met with John about 4 months ago and he showed me a RAV4 and I loved it but couldn't afford it at that time. He called me the other day to tell More

by Cool SUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Apr 22, 2016 -

Cumberland Toyota responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Toyota, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

April 13, 2016

A true professional This a is the third time I have tried to complete this survey. Everything sbout our experience was great except this survey! I would be very reluctant More

by Silver fox
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 13, 2016

Great people, great car buying experience every time We, together with other family members, have purchased 8 vehicles from Cumberland Toyota. We wouldn't go anywhere else. Low pressure, friendly, and kn More

by Sharon K Pire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dickenson, Brandon Hall, Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Cumberland Toyota . Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Ryan Corner E Commerce Director

April 12, 2016

I got a jeep!! Matt has always worked very hard to get me what I wanted. I've bought several jeeps from him. He's just a overall great person! Anyone looking for the More

by Hannah Eversole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! Welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

April 09, 2016

A wonderful experience Absolutely one of the best dealerships that I have dealt with. The courtesy of your staff was second to none and went above and beyond any expectation More

by Ecfan01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Apr 22, 2016 -

Cumberland Toyota responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Toyota, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

April 08, 2016

Great purchase of new car The team was very nice and patient with me. John was helpful and made it possible to get the car I loved. I wasn't sure what I was looking for however More

by Nemccarthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Thomas , John Fielden
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! Welcome to the Cumberland family Sincerely, Ryan Corner E Commerce Director

April 08, 2016

Happy with Purchase, Great Experience We purchased a new Prius v from Cumberland Toyota. Brittany Coomer was our contact person until we met John John Fielden. Both of them treated us like More

by TNALF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Coomer, John Fielden, Wayne Chaffin, Kirby Beverly
Apr 22, 2016 -

Cumberland Toyota responded

Thank you for the 5-star review! We are glad to hear that you had a pleasant buying experience at our dealership. We strive to provide excellent customer service, transparency and a stress free environment for all of our patrons. Thank you again for such a thoughtful review, and we look forward to doing business with you again in the future. Sincerely, Ryan Corner E Commerce Director

April 08, 2016

"Remarkable Service-Fabulous Car" I was fortunate to meet with Josh Lawson at Cumberland Auto Center in search of my "dream car". Josh was tenacious in the quest to find the car I w More

by Delois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sisk (extremely helpful in demonstrating car accessories), Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 08, 2016

New Camry Purchase Josh Lawson did a great job putting us in our 2016 Toyota Camry. He took care of it all from start to finish. Josh has sold us several cars over the More

by Missy
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 22, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

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