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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

May 02, 2016

Low pressure, honest, straight forward, pleasant My wife and I were in the market for a used pickup. Our salespersons, David Gist and Mallerie Kirouac, were pleasant, knowledgeable and honest. If the More

by BDM56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallerie Kirouac, Justin Walker, David Gist
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through David, Justin and Mallerie, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

May 02, 2016

Love it I came in to Toyota today to just look at a new corolla and John Fielden helped me find the perfect one for me and my wife. John really made me feel More

by Toy man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 02, 2016

Really Nice People to do business with. The people were very nice and helpful. Thanks Josh and Phillip for being no very nice. I would recommend you to anyone who is wanting a Toyota. More

by haley123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Philip Re
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

May 02, 2016

Great buying experience I bought my first car today and I had a great experience!! Ronnie was super helpful while I was look for a car. He was very friendly and paitent with More

by Tmarie5113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 30, 2016

Fantastic customer service!! I recently purchased a pre-owned Toyota Camry and was beyond pleased with my experience. From the moment I was greeted by a salesperson, I was guided More

by Rachel_robb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 29, 2016

Great Experience I had a great experience at Cumbuland Toyota. Very knowledgeable about the vehicle I was interested in. I was very pleased with my purchase. I would h More

by Rodney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

April 29, 2016

A+ service DAVID WAS VERY HELPFUL WITH FINDING ME A CAR TO FIT MY PERSONAL NEEDS. The experience was smooth and hassle free, he took care of everything I needed. More

by michellegunning
Recommend Dealer
Yes
Employees Worked With
David Gist
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

April 29, 2016

Great Experience! David made my experience a wonderful one. He was able to find a vehicle for me that best suited all of my needs. I recommend this dealership to all of More

by AshleyQuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, David Gist
Jun 15, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

April 29, 2016

What an awesome experience! Paul Dean was such a pleasure to work with. He wasn't pushy and helped us find the perfect car for us at the perfect price! More

by Bhudd12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Paul Dean
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Paul and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

April 27, 2016

Great!! Jacob Alley and Philip Re were great. They were informative and easy to work with. Brandon Hall was great to work with as well. Thank you guys it was More

by david123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Jacob Alley, Philip Re
Jun 15, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with our team. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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