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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

May 15, 2016

It is a dealership that is a tribute to the community. I have been with Cumberland Toyota since the 1980's and have had top flight service, and made friends with the staff that have been lasting and reward More

by frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Gary Looper, Josh Lawson, Philip Re
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 14, 2016

I leased a 2016 Toyata Camery I knew that I was in need of an upgrade, so I visited Cumberland Toyota. Matt Thomsen helped me out and now I'm driving a brand new car. His expertise More

by Bartlett123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

Feb 02, 2023 -

Bartlett123 responded

Jason in the service department is awesome. Honorable and reliable. No games and honest. Good man.

May 14, 2016

Excellent Customer Service I had an excellent customer service experience when purchasing my Sienna here. We knew exactly what we wanted and Kyle Potter was able to find it for More

by england_brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Kyle Potter
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

May 11, 2016

Happy with Our Experience! My husband and I had a great experience with Cumberland Toyota. Josh Lawson and Philip Re made the experience so easy and efficient. They were so help More

by Liz.moore24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Elderedge, Josh Lawson, Philip Re
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 11, 2016

Great Customer Care I would like to thank Mr. Odell Braswell for making our car purchase a great experience. Odell is a wonderful salesperson who made sure that we got t More

by Denise1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 06, 2016

Awesome customet service! I was looking for a new truck. Josh Lawson went out of his way to help me get what I wanted. Being a first time buyer of a new vehicle, I didn't know More

by bama1734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 06, 2016

Top notch I have purchased several cars from Cumberland and have always have a great experience. Buying a car was made very easy. I have always dealt with Rober More

by James Fuqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

May 06, 2016

Best ever experience Everyone was so friendly, paticent and understanding. Treated us like royality. Believe me, we had visited many many dealerships both on line and at More

by Patricia Brinkman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Justin Walker, Ronnie Bean
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

May 04, 2016

Great experience! What a pleasure doing business with these guys/gals. I found a new listing via an internet search which prompted my phone inquiry. Within minutes I ha More

by Sauerkraut TDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariana Ryan, Roberta Love
Jun 15, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

May 04, 2016

Good place to do business Very helpful and nice people.good to work with.No pressure.would recommend dealership to other people.All people we spoke to were friendly and helpful More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

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