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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

June 16, 2016

Wendyso review Excellent assistance. Salesman was very calm and courteous. He listened to my questions and concerns. He made me feel confident of what I was able to More

by Wendy Granados
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Walker, Wayne Chaffin, Ronnie Bean, Dennis Morgan
Jul 28, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

June 15, 2016

Painless This was the most easy car buying process that I have ever been through. Josh Lawson was the salesman and he bent over backwards to make my wife and m More

by Crash111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jul 28, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with -----. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

June 15, 2016

Amazing!!!!! Matt Thomsen never fails. He is the absolute most honest and truthful salesman I have ever had the pleasure of doing business with. Myself and my fami More

by kitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Matt Thomsen, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

June 14, 2016

Friendly And Knowledgeable staff I was very happy with my experience at Cumberland Toyota. I worked with Josh Lawson and he was very helpful and not high-pressure, which I like. He ex More

by SarahG4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin, Philip Re
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

June 12, 2016

Very helpful and pleasant experience. My dealings with Cumberland Toyota and the salesman, Fred Riddle, were very satisfactory. Fred has helped me with cars in the past and I always go ba More

by Elaine Pegram
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Fred and Wayne, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

June 11, 2016

Completely Awesome!!!! John was a fantastic salesman to work with. He listened to exactly what we were looking for and made our buying experience great. We would recommen More

by Camry2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, John Fielden, Andy Claborn
Jun 15, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with our team. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

June 11, 2016

Ronnie Bean I came in looking for an SUV. Ronnie went above and beyond to help me find the perfect vehicle for what I was needing. I would recommend anyone to go More

by HighlanderOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Ronnie Bean
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

June 10, 2016

New Toyota Tacoma John and Mike were great in my experience with buying my new Tacoma truck! I have bought several vehicles there and have had pleasant experiences each More

by Jay coleman48!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael sisk, Brandon Hall, John Fielden
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

June 09, 2016

Love everyone here. Everyone we dealt with was very helpful. They did not pressure us to buying anything we did not want. We bought 2 vehicles. We were very pleased with More

by Ashley Randolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill phipps, andy, adam, Andy Claborn, David Gist
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Andy and David, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

June 07, 2016

Very satisfied We live approximately 60 miles away from this dealer and found the car online. Josh Lawson helped us with every aspect of the sale. He sent a gentlema More

by MarkSusan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Jim Self, Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Josh does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

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