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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

June 07, 2016

Wonderful service and very helpful This dealership has wonderful service and awesome helpful people. Have bought 2 vehicles from here and have never been disappointed. Would recommend j More

by Brandy34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Josh Lawson, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

June 06, 2016

Leasing of 2016 Toyota Tundra This is my 3rd Tundra lease and the transaction couldn't have been smoother. Fred Riddle was the salesman and he and talked about what I wanted to do More

by Tundra#3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that Fred was able to help you through your first new car purchase and hope you have been out enjoying your new Tundra Sincerely, Ryan Corner E Commerce Director

June 06, 2016

Land Cruiser purchase Josh Lawson helped us purchase our new Land Cruiser. He made the whole process very easy. He helped us customize it the way we wanted it and when it More

by BrookG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

June 05, 2016

Helpful Our experience with Cumberland was great, down to earth people that know how to comfort you in a time of need. We worked with John Fielden and Mallory More

by Lynda71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallorie Kirouac, John Fielden, Wayne Chaffin
Jun 15, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with our team. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

June 01, 2016

No pressure in buying my car at Cumberland Toyota! We were just looking at the cars, the salesman showed us a few of cars I was looking for asked a few questions and showed me the car that I was wantin More

by mh2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ? , Tommy Booher
Jun 15, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

May 31, 2016

great experience! Had a great experience purchasing a Toyota Rav4 from Tommy Booher! It was an Easy and friendly to work with. Will recommend Tommy to everyone! More

by mhornal133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. Tommy does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

May 31, 2016

Sales experience I purchased a vehicle from David Gist Jr. He was very professional and helpful. It was the easiest and most comfortable car buying experiences I have More

by Buzzer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gist
Jun 15, 2016 -

Cumberland Toyota responded

Thanks for the posting, we appreciate the kind words. David does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

May 31, 2016

Great experience We bought a Highlander Limited from Josh Lawson on a Friday night right before Cumberland was closing. We had been in Crossville, Tn on vacation when More

by RJordan
Recommend Dealer
Yes
Employees Worked With
Christina Boyd was the person I initially emailed/texted regarding my car desires., Josh Lawson
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that Josh was able to help you through your new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

May 31, 2016

Easy and fun! Jacob Alley assisted us in finding the right vehicle for my wife and I that was in our budget. We first came in not knowing what we truly wanted and J More

by beard13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota. Sincerely, Ryan Corner E Commerce Director

May 31, 2016

Wouldn't buy anywhere else! I am a long time repeat customer of Cumberland Toyota and my go to salesperson is Roberta Love. My family and I have been given the best customer serv More

by Elaina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Jun 15, 2016 -

Cumberland Toyota responded

Congratulations on your new purchase! We are happy that Roberta was able to help you through your first new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

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