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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

July 01, 2016

Great Customer Service Everytime I have stopped in the dealership someone is always asking to help me. They have so many cars to chose from! More

by tshana28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
July 01, 2016

New vehicle purchase The dealership is great place to buy a vehicle. Great sales staff especially Josh Lawson. I would not hesitate to buy another vehicle from there. More

by lwheeler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
July 01, 2016

Painless and Stressless John and Kirby were absolutely wonderful to me. They were very considerate of my time and worked around my crazy schedule. It didn't even feel like a More

by Stephanie13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
June 30, 2016

Great Service This was the second vehicle we had bought from Roberta and once again she made it very easy for us, Even when we had 2 vehicles to trade. We will cont More

by Kevjam05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love, Wayne Chaffin
June 29, 2016

My experience. John Fielden was my salesperson and he did a great job getting me everything I wanted. I would recommend this dealership and John Fielden to anyone w More

by Toyota.Jordan 2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jul 28, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

June 29, 2016

Great service and attention to positive customer experience We were very pleased today with how Fred Riddle and Mallory Kirouac worked together today to make us feel at home and comfortable with the entire test More

by SayHeyWillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mallory Kerouac, Fred Riddle, Wayne Chaffin
Jul 28, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

June 29, 2016

Sport I came in to look at the Toyota Tacoma when I met John and he went over all the different Tacoma's. After going over everything I made my decision to More

by Tough tacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jul 28, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

June 29, 2016

,camry Made it very easy to pick the car I wanted listened to my needs and worked with me to get the payment I was looking for.Made buying a car fun . More

by Camry girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie, Dennis Morgan
Jul 28, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

June 29, 2016

Excellent service Service was fast and I never felt pressured to buy one vehicle over another. They had me in and out within a few hours of being there and I would high More

by Charles27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Jul 28, 2016 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

June 24, 2016

Great Experience We recently purchased a new Sienna and the staff at Cumberland Toyota made this an excellent experience. John Fielden was very patient at working wit More

by New Sienna Owner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Eric Grooms, John Fielden, Wayne Chaffin
Jul 28, 2016 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

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