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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

August 13, 2017

Making An Uncomfortable Task Almost Fun I just hate to buy cars and always have felt that way. At Toyota dealers this task is made easier. I have just purchased my second Toyota (a 2017 RAV4 More

by hmcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

August 09, 2017

Great experience! My husband and I had a great experience at toyota. We have leased with them for years now. A big thank you to Josh Lawson who made the experience easy More

by Nnh53
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

August 05, 2017

THE MAN TO SEE FOR ALL NEEDS I bought a new car from John and it was.my second car from him. I no longer look at John as a car salesmen, I look at John as a friend. He has taken c More

by Mgabriel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about customers who have a great experience at Cumberland Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are pleased to hear that John did a great job in assisting you in your purchase. Please feel free to contact us if you have any questions about your new vehicle.

August 03, 2017

Amazing, honest, helpful staff The stafff were all very helpful and willing to spend as much time to help us as possible! They truly enjoy what they do and care about helping others More

by Isaac23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Phipps , Ronnie Bean
August 03, 2017

John Fielden We went to Toyota to look for a Tundra because our Tacoma was getting a little tight with two kids in the back. We worked with John Fielden and we cou More

by MBurnett0516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

August 01, 2017

Amazing customer care!!!! I've never been so welcomed at a dealership..... I knew from friends who had visited Cumberland Toyota that John Fielden was as the man I wanted to s More

by Odusray88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We are happy to hear that John and Wayne provided such a great experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us.

July 29, 2017

great Odell is a great salesman,He gets you in and out in fair amount of time. He got us the 4 Runner we were wanting,I would recommed everyone to call Odel More

by bowtie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Feb 13, 2018 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

July 29, 2017

Great Experience I love my Tacoma. Josh made it easy to buy. He was fast and gave me a good deal. Cody Thomas is brilliant and made the first week of ownership very More

by SMB11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Hill and City Thomas, Josh Lawson, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

July 27, 2017

Excellent and Fast Customer Service John Fielden was a pleasure to work with. He is upfront and honest and gets the deal done fast and efficiently without seeming pushy. All around great More

by Kpryor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
July 24, 2017

Rav 4 Great dealership, awesome sales staff. Just purchased my 5th car from josh lawson couldn't be happier with the car or the price. Josh Lawson is top n More

by corolla driving mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
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