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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

July 21, 2017

The service was great and fast The service was great. Ronnie got us in and out in a fair amount of time with exactly the car I wanted. He made the process very easy without being st More

by ktayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

July 20, 2017

John Fielden I can into Toyota uncertain of what exactly I was looking for. John fielden was patient with me and took the time to go through all of my options unti More

by Ashleyrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

July 19, 2017

Great salesman I've been buying cars from Josh Lawson for ten years. He's an honest broker who is always able to get to a good bottom line. He does what he says he'l More

by Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about customers who have a great experience at Cumberland Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are pleased to hear that Josh did a great job in assisting you in your purchase. Please feel free to contact us if you have any questions about your new vehicle.

July 19, 2017

My husband and I bought a new Tacoma. My husband and I have bought several vehicles from the Cumberland Toyota dealership. Our sales person is Josh Lawson. He is very personable and knowle More

by darsewell124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 13, 2018 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

July 17, 2017

Needed one vehicle, bought two! Dealership was as friendly as one could ask. I have bought many new vehicles, these guys rank at the top of my list. John and Brandon were great! Ever More

by Patrick Noonan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Brandon Davidson
July 12, 2017

John Fielden @ Cumberland Toyota Just brought home a gorgeous Tacoma with the help of John Fielden at Cumberland Toyota! John went above & beyond to help me find the exact truck that More

by Carole Dempsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We really appreciate your kind words regarding our Sales department as we strive for customer satisfaction, and we also appreciate your loyalty to our dealership over the years. Congratulations on your recent purchase and we look forward to seeing you in the future! Thank you!

July 09, 2017

Cumberland Toyota Christy Herd was very knowledgeable and made the car buying experience a pleasure. Everyone was very helpful. I would highly recommend Cumberland Toyo More

by catsmeow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Christy Herd
July 07, 2017

Josh Lawson We have bought our vehicles from josh Lawson for over 14 years. He had just started working at Cumberland Toyota. We still have our Toyota Sienna. Al More

by Bowman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 13, 2018 -

Cumberland Toyota responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you again.

July 05, 2017

Loved the RAV4 After purchasing a Camry from Cumberland Toyota eleven years ago, I returned to purchase another vehicle. Brent Byers was the main factor for my retur More

by Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Josh Lawson, Wayne Chaffin
Feb 13, 2018 -

Cumberland Toyota responded

We love hearing about customers who have a great experience at Cumberland Toyota and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are pleased to hear that our team did such a great job in assisting you in your purchase. Please feel free to contact us if you have any questions about your new vehicle.

July 04, 2017

Bought new Camry Paul Dean was excellent, got me exactly what I wanted and the deal I wanted!! Mr Chaffin in finance, worked to get me the best APR!! More

by Jennifer Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chaffin, Paul Dean
Feb 13, 2018 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

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