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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

August 18, 2022

Jenny Furton is awesome, she is always very helpful! She always makes working with the service department super easy! More

by jwheaton112603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Furton is a five star!, Travis Fitzpatrick, Ronnie Bean
Aug 25, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

August 17, 2022

I came in way too early but they didn't have a problem with it! Contacted me the moment my car was ready More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 18, 2022 -

Cumberland Toyota responded

Its great to know that you had such a wonderful experience

August 17, 2022

Everything was completed as promised and in a timely manner. The staff were nice and polite More

by sheilaholyfield
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Aug 18, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota

August 17, 2022

Brandon and Josh were great to work with. Called me as soon as my car came in. More

by COLE.BOBBIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Wacker
Aug 18, 2022 -

Cumberland Toyota responded

Happy to hear we could help

August 17, 2022

Excellant service. Did not have an appointment, but it was an emergency, and they took care of it right away. More

by Jeffrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 18, 2022 -

Cumberland Toyota responded

Thanks for sharing

August 17, 2022

On time, thorough, answered questions, professional, courteous. I had an incident where my front car fender was damaged that I noticed when I got home. Took car back, service manager looked at it explai More

by susanmoores
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

August 16, 2022

Very friendly and professional. Always willing to answer all questions that may arise. Would highly recommend. More

by IDWALKER1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joby
Aug 18, 2022 -

Cumberland Toyota responded

Happy to hear you had a great experience

August 16, 2022

Completed requested work without issues and in timely manner. Will return as needed in future. More

by AMBER.SPARKMAN
Recommend Dealer
Yes
Employees Worked With
Arranged by Venessa in sales.
Aug 18, 2022 -

Cumberland Toyota responded

We appreciate your feedback

August 16, 2022

My appointment was on time. They told me what they were going to do and about how long it would take. Work was completed on time and they reviewed the work they did. More

by Jacquie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 18, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and this audience

August 16, 2022

Quick service great front line employees all polite and act like they c CC are. Wonderful service More

by Murenick2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 18, 2022 -

Cumberland Toyota responded

We can’t thank you enough for allowing us the opportunity to assist

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