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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews
Call Dealership (931) 545-4347
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1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

August 19, 2022

As always the service here was excellent. Staff friendly, work satisfactory. Good explanation for everything that was required. More

by DANP38548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Aug 25, 2022 -

Cumberland Toyota responded

Thank you for sharing

August 19, 2022

I was welcomed in and was taken care of very quickly. All my questions and concerns were answered by Jenny furton More

by caleb123v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny furton, Brandon Hall, Ryan Corner, Travis Fitzpatrick
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Aug 25, 2022 -

Cumberland Toyota responded

We can’t thank you enough for taking the time to share

August 19, 2022

Everyone was friendly. They were professional and helpful. I would recommend Cumberland Toyota to my friends and family. More

by Inorman1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 24, 2022 -

Inorman1 responded

i would recommend to family and friends

August 19, 2022

I am always pleased with my dealings at Cumberland Toyota. Everyone is pleasant and helpful. On time service, too. More

by LORNA.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for this fantastic review

August 19, 2022

Thank you for taking such good care of me. Always a fast response and friendliness in service center! More

by wmayberry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Furton, Roberta Love
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

August 19, 2022

Personal touch. Listen to what you have to say. Service fast. No pressure to have all services here More

by BEACHLOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ubkniwn
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Aug 25, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your recent visit to our dealership

August 19, 2022

They were quick and I appreciate the help. Time for sure was enough for me . More

by darballinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venessa Neal, Lexi Buckler
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share your feedback with us

August 19, 2022

It was fine David green and Ronnie bean were very nice this survey essay is a bit much More

by lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Davidson, Ronnie Bean
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

We appreciate the time it took for you to write this review

August 19, 2022

I do not really trust the service department anymore ,they are slow and sloppy with their work.. More

by BIBSY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Fitzpatrick
Report | Print
August 18, 2022

Great customer service . I was able to schedule my appointment in a reasonable amount of time. More

by LODGE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for the posting

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