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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

August 21, 2022

We have had several Toyota's over the last few years and each one serviced here. Excellent service. More

by GWTRIKE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wacker
Aug 25, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your experience while visiting our dealership

August 21, 2022

Very nice very clean very helpful each time I’ve gone there they took care of me according to my needs. And I’m thankful More

by Philip dindinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember the name of The man who attended me
Aug 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and our audience

August 21, 2022

Seems to be ok. I know one time I was told my tire was leaking. They wanted to replace it. It wasn’t leaking. Still on the same tires without issue. More

by MICHELESMITH83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 27, 2022 -

Cumberland Toyota responded

Thank you for choosing Cumberland Toyota, we appreciate your business. We're glad to hear that you have had a positive experience with us thus far. If there is anything we can do to make your experience better, please don't hesitate to let us know.

August 21, 2022

Small transmission leak second time for repairs. They elected to change out my transmission. I still understand the need for a new transmission after a small Translink? I don’t know if I have a new More

by Sgmrack
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Sep 05, 2022 -

Cumberland Toyota responded

Thank you for bringing this to our attention, we're sorry that you've had this experience with your vehicle. Please email us at jallen@cumberland.com or call us at 931-520-4153 so that we can get more details and help resolve the issue? We want to ensure you're happy with your purchase and confident in our repairs.

August 21, 2022

Service department is top notch very helpful in getting me a refund on my car battery. More

by GERUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

We can’t thank you enough for sharing

August 21, 2022

Very satisfied with our overall Experience. Jennifer is always Happy to see us. Fred is our Favorite salesman and both are always willing to help us in any way they can. More

by DOWELLJEFFERY72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for taking the time to share your feedback with us

August 21, 2022

Awesome dealership, great sales and service. Always on time and treated very nicely Great place to purchase a vehicle More

by MIKEANDDENI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Brandon Wacker
Aug 25, 2022 -

Cumberland Toyota responded

Thank You for the 5 star review!

August 21, 2022

I love how I am treated with smiling faces and people eager to help. I find the furniture comfortable and the wait time perfectly reasonable. More

by ABUCHANAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Brandon Davidson, Chad Hancock, Travis Fitzpatrick, Andy Claborn, David Gist, Ronnie Bean, Christy Herd, Lexi Buckler
Aug 25, 2022 -

Cumberland Toyota responded

We appreciate your feedback and enjoyed hearing about your recent experience while visiting our dealership.

August 21, 2022

They were professional, friendly,, timely, in my appointment time. Explained the work that they Performed and any that was needed. More

by HELENRIGDON1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the name of my technician
Aug 25, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

August 21, 2022

Thank you for helping us with changing out our car license plate. Awesome dealership service! More

by Katdaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

We are grateful for you taking the time to share your experience with us and our audience

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