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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

August 21, 2022

They always explain to me what is needed if additional work is required.. Work is done in a timely manner. Very nice professional office personnel. More

by lirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown- I only dealt with the lady at the front desk and the payment clerk.
Aug 25, 2022 -

Cumberland Toyota responded

Thank you for the great review!

August 21, 2022

Great service and nice people. Clean waiting area with amenities.I really wish they had better coffee with all the amenities More

by BIRD1LPN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 26, 2022 -

Cumberland Toyota responded

We appreciate your feedback

August 21, 2022

Very friendly and efficient, after work I drive I hour so had last appointment of day and they were accommodating to my needs. I needed specific tool used on wheels and they done that More

by JBEARD8892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blonde lady I don’t know her name but she checked me in and was very nice, Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your experience while visiting our dealership

August 21, 2022

Everytime I go to have any service done, they never disappoint. Always friendly and efficient. More

by Nellie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Herd
Aug 25, 2022 -

Cumberland Toyota responded

We appreciate your feedback and enjoyed hearing about your recent experience while visiting our dealership.

August 21, 2022

Great service. Did all that was asked, and alerted us to brakes and tires needing attention. Highly recommend this place for all your needs. More

by BUCKY221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Fred Riddle, Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your recent visit to our dealership

August 21, 2022

They are Very good and when I call to make appointment they try to work me in as soon as possible so they are great dealership More

by MILDREDHALL53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, David Gist
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for the for the excellent feedback

August 21, 2022

The service is always dependable, and staff is always friendly, helpful and professional. I have never been disappointed with Cumberland Toyota. More

by BRUCEMCLARTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

Your recommendation means a great deal to us

August 21, 2022

Some sales people are not to friendly,Codythe most to me he made my sale More

by BR549.GOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

Thank you so much for sharing your experience with us

August 21, 2022

Very happy with the service department they got my car in a timely manner and fixed my problem More

by MJCHOATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating

August 21, 2022

Very pleased with the service and the technicians who serviced my vehicle. Will use again. More

by KATHYMRICHARDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 25, 2022 -

Cumberland Toyota responded

Thank you for sharing your experience with us

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