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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 09, 2022

Always courteous and congenial. Efficient with the use of Time Manpower and material. Courteous. Honest. Good Workman. Good business. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department. Mr. Rheab
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

Absolutely great! ! My work was done in a timely manner and kindness was wonderful with all More

by MATTIEDALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

August 09, 2022

Miss Tolya was very professional super nice and not pushy she allowed my wife and I to take our time she answered all of questions she was very patient I would recommend her to anyone who was looking to buy More

by Mason.schexsnayder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toiya Gwynn
Aug 10, 2022 -

Mason.schexsnayder responded

Have a great day

August 09, 2022

Great service! ! Would recommend anytime to anyone . Didn’t take long for service at all More

by CODYGIRL76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 25, 2022 -

Cumberland Kia responded

It was a pleasure to read about your experience while visiting our dealership

August 09, 2022

Nice,friendly, helpful, kind, did just what I needed them to do with no problems More

by dunnstirecenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel in service
Aug 25, 2022 -

Cumberland Kia responded

We appreciate your time and the extra effort it takes to provide your feedback

August 09, 2022

Extremely friendly staff, helpful and very considerate. They are attentive and willing to help in any way possible. More

by BIVINS8051
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 13, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 09, 2022

Took care of our recalls and made sure to leave us satisfied with the service provided. More

by MDAVIS8892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca in Service
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the five-star review

August 09, 2022

Very pleased with this dealership and definitely would recommend it to anyone especially Braxton he was great to deal with More

by Glendagail45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

They are very friendly and on the ball. It's good to know that you can leave your vehicle with someone you can count on and trust. More

by DEMARINIMICHAEL628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

professional and fast service. Receptionist was very polite. Mechanic kept me updated on progress and informed me of any issues they found during my oil change More

by INNISKRISTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

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