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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 09, 2022

Great service the people working there r efficient and get the job done quickly and do a great job!! Also the price is very affordable!!😎 More

by scd1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

Friendly, nice, very attentive, take good care of my vehicle thus far in our relationship More

by CANTRELL.JAMIE101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy over maintainence, Adam Eldridge
Aug 25, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

August 09, 2022

Helpful and dependable always nice and affordable that is all I have got to say More

by MK.SAPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the posting

August 09, 2022

I am always pleased with the service I get at my Kia dealership. They are friendly and fast. More

by BARBARARICE2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their name
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

Best service I've received. They even gave me a ride to get my license for a rental when my car was messed up. So thankful! More

by Cdyer0623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie
Aug 25, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us

August 09, 2022

Always fast and friendly service! Nice and clean waiting area. Love being able to stay dry to drop off and pick up in the pull thru garage!!!! More

by JKJERNIGAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie
Aug 13, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 09, 2022

Consistent excellent customer care at this dealership. I travel an hour to have our family cars serviced here and won’t go anywhere else. More

by FIRSTREALTYCOMPANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green and Lucas
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the five-star review

August 09, 2022

Great service. Great customer care. Good response time. Convenient. Good prices. Always very clean. Great More

by CCARP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 25, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review

August 09, 2022

Lucas is one of the reasons I bought a second Kia. My salesperson and Lucas made it happen. The service department is clean, staff is helpful, and they are very accommodating. Superb! More

by Chad Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Cody Thomas, Suzie
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

I have always been welcomed at this dealership when I take my car for service. Many times I have had questions and they are always eager to answer and explain things. More

by lucyelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Aug 25, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

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