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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 09, 2022

The people where helpful and nice . All around great experience. Will be back in the future. More

by ROBROBB03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

The dealership is convenient. They take great care of my Sorento quickly and at a great price. More

by KERYJR.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 13, 2022 -

Cumberland Kia responded

Thank you very much for your kind words

August 09, 2022

The staff at this dealership are without question, the best. A special thanks to Susie and Lucas for always being so helpful and answering any questions I may have. More

by VICPENN2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie and Lucas
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

Very friendly. Great service and always done when promised. Service manager and advisors very helpful and keep me informed if there is something else my vehicle nee More

by JUDYGENTRY89
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 13, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us.

August 09, 2022

Had what I was looking for-hard to negotiate with-will recommend to friends and family More

by COUNTRYESCAPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking the time to share

August 09, 2022

The tent shop and the detail shop did outstanding job! I will definitely use them again. I More

by mshousden1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience when visiting our dealership

August 09, 2022

Great staff. Fast and friendly service. They go above and beyond what is asked. Thank you. More

by SJARP11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
Aug 20, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

Always works us in as quick as possible. Only issue is getting ahold of them . More

by AKKENNELS0107
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

Cumberland Kia has always been there to help me with services and repairs. Thank you. More

by JSMITHCLASSIC.JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Braxton Green, Cody Stout, Toiya Gwynn, Jon Ward
Aug 20, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

Great Service. Nice and polite staff. Awesome customer service. Reasonable rates for services performed. Great dealership. More

by VLS2462000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

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