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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 10, 2022

This process was so easy, I literally walked in and in no time I was walking out with a new car.. I can’t believe how many features my new car has on it. Love, love it. ♥️♥️♥️ More

by DELLENIAVINIFERA12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Aug 12, 2022 -

Cumberland Kia responded

We would like to thank you for your most recent visit.

August 10, 2022

Jon Hurd was awesome. He asked all the right questions and found the right car for us. I love it More

by WWBNVB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Adam Eldridge, Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review!

August 10, 2022

I have been with KIA of Cookeville for 10 years now and always had a wonderful experience. My purchase of my 2022 Sorento was with John and he was very informative and achieved his goal in making my purcha More

by JLWNEELY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

Thank you so much for the posting, we appreciate the kind words

Aug 12, 2022 -

JLWNEELY responded

jlwneely@gmail.com

August 10, 2022

Had the best experience at Cumberland Kia. Got our dream car! So thankful for the staff that helped us out More

by OLIVIAHUBBARD7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Aug 12, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 10, 2022

I had an amazing visit when I went to get an oil change everyone was nice . More

by MITCHELLPEEK82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 12, 2022 -

Cumberland Kia responded

We can’t thank you enough for taking the time to share

August 09, 2022

Always receive good service at this dealership. Personnel are friendly and courteous. Have never had to return for any work performed. More

by F.CROOKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department manager Susie Green is very helpful.
Aug 13, 2022 -

Cumberland Kia responded

We appreciate your feedback

August 09, 2022

I can't say enough good things. The are very good at what they do. I have never had any problems with them. They are very nice people to deal with! More

by WEHARBAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca, Susie Green.
Aug 13, 2022 -

Cumberland Kia responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

August 09, 2022

Clean, friendly, punctual, helpful, they do very good work. They know me by name when I call for appointments. I appreciate the service they give my vehicle. More

by RROWLAND902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 13, 2022 -

Cumberland Kia responded

Thank you very much for your kind words

August 09, 2022

In and out quickly for scheduled service with convenient hours to work around my schedule. More

by ERICA1SHRM75
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the posting

August 09, 2022

I purchased my car from Cumberland Kia in 2012. They have always been kind and provided the best customer service. 🙂 More

by ksinclair30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson & Lucas in the Service Dept.
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

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