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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 30, 2014

bought car when into kia to maybe buy a car we were greeted before we ever got out of our truck by mike cox he was very helpful and friendly. we drove away in ou More

by djcrawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Sep 03, 2014 -

Cumberland Kia responded

It was a pleasure to read about your buying experience working with Mike. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 29, 2014

highly recommended hi my name is stan i bought a new kia cadenza from amy white today an she was great to work with she was very helpful an would recommend cumberland ki More

by stan44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2014 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 28, 2014

Down to earth & not pushy! My wife sold her sports car and we bought our first used SUV, our first vehicle together as a family. Even though it was such a hot & busy day, they t More

by drew.scarbrough.54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
Aug 29, 2014 -

Cumberland Kia responded

Congratulations on your new vehicle Our goal is always to exceed our customer's expectations. I am happy to hear that Kyle was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

August 28, 2014

very helpful! We recently bought a Kia Soul from Cumberland Kia. Our salesperson,Amy White, was very knowledgeable and helpful.. The finance process was easy, and o More

by jlplmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge
Aug 29, 2014 -

Cumberland Kia responded

Thank you so much for this great 5-star review! Amy is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Kia Optima The easiest car buying experience ever. They were nice and honest. I would recommend going to talk to Amy White if you are looking for a vehicle. More

by rkbrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 29, 2014 -

Cumberland Kia responded

Congratulations on your new KIA. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve.Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

Highly Recommended! I had a great experience and was very impressed! Everyone there is very friendly and they will help you find exaclty what you are looking for. They w More

by ecurtis23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 29, 2014 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Amy and LeGrande, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 27, 2014

great service very wonderful dealership THEY TOOK THE TIME TO GET ME WHAT I WANTED. HAD DESIDED ON A SOUL AND DID MY HOMEWORK AT HOME, AND THEY WERE SO WONDERFUL TO DIRECT ME TO WHAT I WANT More

by paulette.a.hollon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Aug 30, 2014 -

Cumberland Kia responded

Congratulations on your new Kia, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Great experience! Cumberland kia is a stress free buying experience. You just get a sense of trust and straight forward dealing. There's no haggling. I was super impre More

by Tshaffer77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter, Adam Eldridge , Adam Eldridge, Kyle Potter
Aug 29, 2014 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia.We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 20, 2014

Surprised & very pleased Never drove a Kia before. I love my new Cadenza. Got a great deal, no high pressure, . I drove allot of vehicles & kept coming back to The Cadenza. More

by credd46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn
Aug 29, 2014 -

Cumberland Kia responded

Congratulations on your new Jeep! We are happy that Amy was able to help you through your first new car purchase and hope you have been out enjoying your new Jeep! Congratulations on your NEW KIA! We are very happy to have earned your business. Cumberland KIA takes pride in earning your business and is super excited to have you part of our family. Sincerely, Ryan Corner E Commerce Director

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