Back

Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

Directions

By Type

1,319 Reviews of Cumberland Kia

August 25, 2022

Wonderful people that make sure you’re well taken care of and You’re happy with Everthing and the process they have done More

by Darold.carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton , Lucas, susie, Mike (Bart) Bartlet
Aug 25, 2022 -

Darold.carter responded

When you become a Kia family you are always treated like family anytime you need help they are there for you

August 25, 2022

From the time we walked onto the lot to picking up our tags weeks later, the staff was absolutely amazing! David was a great salesman and would buy future cars with him again. Trent stepped in to help exp More

by rpeterson228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Green
Aug 25, 2022 -

Cumberland Kia responded

We appreciate your five-star review of our dealership

August 25, 2022

Always pleasant when I call to schedule appointment and when I drop of car everyone is very kind and service is quick and explain everything done or what may be needed in future More

by RETTANURSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 25, 2022 -

Cumberland Kia responded

It’s wonderful to know that your recent visit to our dealership was worthy of a 5 star review

August 25, 2022

I had multiple issues with my last service visit, but when I called to get them corrected I felt my needs were met. Not only did the service provider humbly apologize, they went above and beyond to make More

by MRSAIMEEAIKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 25, 2022 -

Cumberland Kia responded

Thank you for taking the time to write such a great review

August 25, 2022

I can always get in when I need my car services and they are quick More

by COMBS404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
Aug 25, 2022 -

Cumberland Kia responded

It’s wonderful to know that you had such a great experience while visiting our dealership

August 25, 2022

Took care of me quickly and efficiently. Gave me some good information. Very nice e people. More

by RC_SEAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan in service
Aug 25, 2022 -

Cumberland Kia responded

Thanks for the review

August 25, 2022

Excellent customer service. Clean, timely reasonable service. Very pleased with explanation of service requirements. Will definitely be returning More

by MCELHENYJANETT3
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 25, 2022 -

Cumberland Kia responded

We can’t thank you enough for sharing

August 25, 2022

Had a hitch installed on my jeep. It was on back order and took about 4 months to get in. It had went up in price by 300 but your guys said we stick by what we quoted. Great service More

by BERNIE.COPELAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customs
Aug 25, 2022 -

Cumberland Kia responded

It was a pleasure to read about your experience with our dealership

August 25, 2022

Friendly employees and very knowledgeable about your cars. Took time to help and understand my needs. More

by Caroline Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Aug 25, 2022 -

Cumberland Kia responded

It was a pleasure to read about your experience while visiting our dealership

August 25, 2022

Everyone is always super nice and very professional, they have always got my car fixed on a timely manner I recommend them to everyone More

by JORDANPICKENS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Litton
Aug 25, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

...
91
...